We are actively recruiting a talented General Manager – Residential Construction Operations to join our growing team.
This role will be responsible for the overall day-to-day leadership and management of our residential remodeling and new construction division. This individual will oversee company operations from project acquisition through project completion while ensuring each department is operating efficiently, meeting performance expectations, and delivering an exceptional client experience.
The General Manager will provide direct leadership to our Operations Supervisor, Sales Team, Project Managers, and office personnel while ensuring projects remain on schedule, sales objectives are achieved, field operations are properly staffed, and company systems are consistently followed.
The primary objective of this position is to lead the daily operations of the company by driving accountability, improving operational efficiency, supporting revenue growth, and ensuring projects are delivered on time, within budget, and to the highest quality standards.
The ideal candidate will possess the following:
- A high level of proficiency in residential remodeling, additions, custom homes, and residential construction operations.
- A minimum of 10 years of progressive leadership experience within the residential construction industry.
- Previous experience managing multiple departments including operations, project management, scheduling, sales, and customer relations.
- Demonstrated leadership experience overseeing construction managers, project managers, field supervisors, sales professionals, and administrative staff.
- Strong understanding of residential construction scheduling, manpower planning, production management, budgeting, and operational workflow.
- Ability to manage and hold department leaders accountable for achieving company goals and performance expectations.
- Ability to oversee the Operations Supervisor to ensure crews are properly scheduled, labor resources are efficiently utilized, subcontractors are coordinated, and projects remain on schedule.
- Ability to oversee the Sales Team to ensure qualified leads are being managed effectively, proposals are presented professionally, sales goals are achieved, and construction contracts are consistently closed.
- Ability to monitor all active projects to ensure scheduling milestones, budgets, customer satisfaction, and production deadlines are consistently achieved.
- Strong understanding of residential estimating, contract administration, change order management, purchasing, and project financial performance.
- Ability to identify operational inefficiencies and implement improved systems, processes, and company standards.
- Excellent leadership, communication, conflict resolution, organizational, and decision-making skills.
- Ability to conduct weekly production meetings, sales meetings, scheduling meetings, and management accountability reviews.
- Proficiency with Buildertrend, Microsoft Office, scheduling software, reporting systems, and related construction technology.
- Strong financial awareness with the ability to monitor company performance through key performance indicators (KPIs), production metrics, scheduling efficiency, profitability, and client satisfaction.
Key Performance Responsibilities:
The General Manager will be responsible for developing, monitoring, and achieving measurable company performance goals including, but not limited to:
- Company revenue growth.
- Gross profit margin and overall company profitability.
- Sales closing percentage and sales team performance.
- Timely scheduling and completion of all active construction projects.
- Labor efficiency and crew utilization.
- Project budget performance and cost control.
- Customer satisfaction and client communication.
- Quality control and reduction of warranty callbacks.
- Timely processing of change orders and project documentation.
- Accountability of department managers and team performance.
- Continuous improvement of company systems, operational procedures, and workflow efficiency.
- Maintaining a culture of professionalism, accountability, safety, and exceptional customer service throughout the organization.
Position Details:
- Full-Time Position.
- Executive leadership role with significant decision-making authority.
- Opportunity to lead a growing design-build residential construction company.
- Direct oversight of daily company operations, sales performance, production scheduling, project execution, and departmental accountability.
- Collaborative leadership environment focused on operational excellence, continuous improvement, employee development, and exceptional customer service.
- Competitive compensation package with performance-based incentives tied directly to company growth, operational performance, profitability, customer satisfaction, and overall business success.
All prospective candidates, please submit resumes directly outlining previous leadership experience within residential construction, including team size managed, annual construction volume, operational responsibilities, and measurable accomplishments in improving company performance.
Pay: $120,000.00 - $180,000.00 per year
Benefits:
Experience:
- Management: 10 years (Preferred)
Work Location: In person
