This position is offered as a remote role or located in our Canton, MA office.
The Boston Mutual Life Mission
We provide access to insurance solutions designed to protect you, your future, and the people you care about because you and your family matter.
Every employee at Boston Mutual plays a part in delivering the experience we want for our customers, partners, and one another. Through each interaction and decision, we’re all accountable for bringing our mission to life and reinforcing a consistent, customer-centered approach.
You’ll be part of a team that makes a difference for families, supports one another, and takes pride in the impact we make, with our Guiding Principles shaping how we show up and work together every day.
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Customer Focus – Responding to internal and external customers in a timely, thoughtful way
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Collaboration – Partnering across teams to move work forward and get results
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Focused Priorities – Concentrating on the work that matters most to drive impact
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Resilience – Adapting and moving forward when challenges arise
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Corporate Citizenship – Supporting community engagement and helping build trust inside and outside the organization
These principles set clear expectations for how we work, make decisions, and deliver results.
All Boston Mutual employees should embody our core values of integrity, curiosity, trust, respect, inclusiveness, collaboration, empathy, clarity, honesty, and commitment, applying them in how you work, collaborate, and contribute to outcomes that drive our business forward.
Summary of Position
The Sales Trainer reports to the Director of Corporate Training. The sales trainer role is focused on creating robust, engaging and effective sales training programs that drive performance, consistency, and engagement across the sales organization.
This role is responsible for leading in-person onboarding for new sales hires and designing and delivering in-person training for existing sales employees to support continuous learning.
Key Responsibilities
Sales Training & Development
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Design and deliver onboarding and ongoing training programs for sales teams and other BML departments as needed.
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Facilitate live, virtual, and on-demand training sessions
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Develop role-based curriculum covering sales skills, products, systems, and processes
Content & Curriculum Management
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Create and maintain training materials including playbooks, presentations, job aids, and e-learning modules
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Ensure training content is accurate, up to date, and aligned with messaging, brand, and compliance standards
Sales Performance Enablement
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Partner with sales leaders to identify skill gaps and performance needs
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Reinforce best practices through coaching, role-plays, and reinforcement programs
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Support new product launches, pricing changes, and go-to-market initiatives
Cross-Functional Collaboration
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Work closely with Sales, Product, Marketing, Operations, and Compliance to align training content
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Ensure enablement supports sales processes, CRM usage, and pipeline management
Measurement & Continuous Improvement
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Track training participation, effectiveness, and impact on sales performance
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Gather feedback and iterate on programs to improve outcomes
Qualifications:
Education: Bachelor’s degree in Instructional Design, Education, Educational Technology, or a related field. Master’s degree preferred.
Experience: 3+ years in sales training, sales enablement, or a sales role with training responsibilities and experience in the insurance industry is required.
Skills:
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An understanding of sales processes, methodologies, and performance metrics and an understanding of instructional design and training best practices
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Strong facilitation skills with demonstrated success delivering engaging in-person training
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Excellent written and verbal communication skills
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Strong project management and organizational skills, keen attention to detail
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Ability to work collaboratively and independently
Hybrid Work Model
At our Canton location, employees will be on site Monday - Thursday. At our Omaha location, employees will be on site 2 days per week.
Boston Mutual is an equal opportunity employer, and does not discriminate on the basis of race, color, age, religious creed, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, disability, military service, veteran status, family status, pregnancy, or any other characteristic protected by federal or state laws. Boston Mutual is a drug-free workplace.
#LI-Hybrid
