Shift times: Monday to Fridays from 8:00 am to 5:00 pm.
Join our team at a Medical Group. We are dedicated to delivering high-quality medical services with a focus on excellence and compassion.
As a Service Coordinator, you will play a vital role in managing and coordinating medical service requests, appointments, health insurance preauthorizations, insurance eligibilit, data entry, netween others, ensuring exceptional customer service, and maintaining accurate medical records for our patients and clients - Handle inbound and outbound calls to assist customers with service inquiries - Coordinate service requests and schedule medical appointments efficiently - Ensure adherence to phone etiquette and customer service standards at all times - Customer service, electronic medical record, Mocrosoft Excell and Word experience is preferred - Strong communication skills with the ability to interact effectively with customers - Excellent phone etiquette and the capability to manage high call volumes - Multilingual abilities are advantageous - Strong analytical skills to assess customer needs and provide suitable solutions - Proficient in data entry, computer and microsoft excell handling.
Join our team as a Service Coordinator and contribute to our mission of delivering exceptional customer service.
Job Type: Full-time
Pay: $11.50 per hour
Benefits:
Work Location: In person
