Montgomery Automotive Group is a leading retailer of cars and trucks in the region. This is your place to start a new opportunity within the automotive industry. We are looking for motivated, hard-working individuals who are looking to become a service advisor within the automotive industry. The ideal candidate for this role is someone who has the ability to build relationships, learn the service process, are coachable, and want to succeed.
Automotive Service Advisor Responsibilities:
- Greeting customers, setting appointments and utilizing all of the service tools we provide as well as the ability to utilize social media and have strong communication skills over the phone and by email and texting.
- Secure an agreement from customer before repairs begin.
- Cover estimate of cost, and approximate time when car will be completed.
- Use service aids in a manner that will increase customer satisfaction and service sales.
- Verify that the complaint, cause, and corrections are included on repair order before release.
- Answer incoming phone calls by customers.
- Follow-up on jobs completed by dealership as assigned.
- Check with a Service Manager whenever a discount is a consideration.
- Make sure all cars are returned to owners in clean and acceptable condition.
- Other duties may be assigned by manager.
Automotive Service Advisor Requirements:
- High school diploma/GED required.
- No automotive service experience is necessary but must have excellent communication and interpersonal skills as well as good problem-solving skills.
- Must be proficient with computers and have the ability to use the CRM software.
- Consistent work history.
- Must have valid driver's license.
- Bilingual is not a requirement but is a plus.
Job Type: Full-time
Pay: $42,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Application Question(s):
- Are you applying to Kia Preston or Montgomery Chevrolet?
Experience:
- automotive service advisor: 1 year (Required)
Language:
License/Certification:
- Driver's License (Required)
Work Location: In person
