Job Summary
Sunstream Boat Lifts is seeking a skilled and customer-focused Field Service Technician to join our team. This role is responsible for the installation, maintenance, and repair of Sunstream boat lifts and accessories. The ideal candidate will have mechanical aptitude, problem-solving skills, and a passion for working on and in the water.
For over 30 years, Sunstream has been revolutionizing the boat lift industry with cutting-edge innovation. Our high-end, customer-focused products are found in some of the most beautiful waterfront locations. At Sunstream, we don’t just innovate in our products—we also elevate the customer experience by providing premium service and support.
This role requires adaptability in a fast-paced, seasonal environment, particularly during peak boating months when demand for service is at its highest. The ideal candidate will be proactive, detail-oriented, and committed to delivering exceptional service to our customers.
Benefits
- Competitive Hourly Rate – Based on experience
- Comprehensive Benefits Package – Health, dental, and vision insurance
- IRA Retirement Plan – With company match
- Paid Time Off – Including holidays and a company-wide break between Christmas and New Year’s
- Overtime Opportunities – 40hrs+ during peak seasons
- Free Dive Certification – Required for the role
Key Responsibilities
- Install, maintain, and repair Sunstream boat lifts and accessories
- Diagnosing and troubleshooting mechanical and electrical issues on-site
- Provide customer training and support, ensuring proper use and maintenance of Sunstream products
- Keep accurate records of service calls, parts used, and work completed
- Prepare for daily jobs, including reviewing installation plans and loading equipment
- Perform shallow in-water work as needed to support installation and service tasks
- Keep tools and equipment properly maintained for optimal performance
- Ensure exceptional customer service, addressing customer concerns professionally and efficiently
Who You Are
- Mechanically Skilled – Experience with boats, marine equipment, or related mechanical fields
- Problem-Solver – Able to diagnose and repair technical issues efficiently
- Physically Capable – Able to lift and carry up to 60 lbs. and work in outdoor conditions
- Hands-On & Reliable – Comfortable using basic hand and power tools
- Customer-Oriented – Strong communication skills and a commitment to providing excellent service
- Punctual & Self-Motivated – Ability to work independently and with a sense of urgency
- Flexible & Hardworking – Willing to work shifts with seasonal overtime opportunities
- Valid Driver’s License & Clean Driving Record – Required for travel to job sites
Preferred Qualifications
- Experience in marine service, mechanical repair, or field service work
- Background in electrical troubleshooting or hydraulics
- Prior experience working with boat lifts, docks, or marine equipment
- Willingness to obtain diving certification if needed
Why Join Sunstream?
At Sunstream, we don’t just manufacture boat lifts, we lead the industry in innovation and customer satisfaction. Our commitment to quality, teamwork, and continuous improvement creates an exciting and rewarding workplace. If you’re passionate about working outdoors, solving technical challenges, and delivering excellent service, we’d love to have you on board!
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you willing and able to work outdoors in varying weather conditions, perform shallow in-water work, and lift up to 60 pounds?
- Briefly describe your hands-on experience troubleshooting, repairing, or installing mechanical, electrical, hydraulic, marine, automotive, or similar equipment.
Willingness to travel:
Work Location: On the road
