Overview
Join our vibrant team as a Barista Shift Leader and take charge of creating an exceptional customer experience while leading a dynamic coffee shop environment. In this energetic role, you'll oversee daily operations, motivate team members, and ensure the highest standards of beverage quality and food safety. Your leadership will inspire your team to deliver friendly service, maintain cleanliness, and uphold our commitment to excellence. If you thrive in fast-paced settings and have a passion for coffee and customer service, this is the perfect opportunity to grow your career while making every guest’s visit memorable.
Responsibilities
- Lead shift operations by coordinating team activities, ensuring smooth workflow during busy hours
- Prepare and serve high-quality non-alcoholic beverages, including specialty coffees, teas, and other drinks
- Oversee retail sales transactions using POS systems with accuracy and efficiency
- Ensure all food handling and beverage preparation meet food safety standards and cleanliness protocols
- Manage cash handling procedures, processing cash transactions accurately and balancing registers at shift end
- Provide excellent customer service by engaging with guests, addressing inquiries, and resolving issues promptly
- Supervise cleaning routines to maintain a spotless environment for both customers and staff
- Support team training on food service techniques, POS operation, and safety procedures
- Assist in inventory management by monitoring supplies and placing orders as needed
- Promote a positive team environment through motivation, coaching, and effective communication
Requirements
- Proven experience as a barista or in café or food service environments with barista experience preferred
- Strong knowledge of beverage service, drink preparation, and food handling practices
- Familiarity with POS systems for retail sales transactions
- Excellent customer service skills with the ability to handle diverse guest needs professionally
- Basic math skills for cash handling, processing transactions, and balancing registers
- Ability to lead by example in cleanliness, food safety, and operational standards
- Effective time management skills to prioritize tasks during busy shifts
- Previous supervisory or leadership experience in retail or food service settings is a plus
- Knowledge of food safety regulations and proper food preparation techniques
Join us to lead with energy, inspire your team, and serve up memorable experiences every day!
Pay: $18.50 - $20.00 per hour
Work Location: In person
