Purpose
Ensure consistent, high-quality execution of Washington Leadership Academy's College & Career program through advisor support, progress monitoring, strong internal systems, and a focus on strong student outcomes.
Core Responsibilities
1. Program Execution & Consistency
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Support implementation of College & Career programming across grades 9–12
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Ensure consistency in:
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Advising practices
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Student experience
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Communication across the team
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Help translate Director’s vision into daily practice
2. Advisors Support & Coaching
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Provide ongoing support to advisors
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Serve as a primary support resource for advisors navigating complex student or family situations.
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Observe advising practices and provide feedback
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Support College & Career Advisors in:
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Managing caseloads
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Handling student situations
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Improving processes and systems
3. Progress Monitoring & Accountability
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Monitor key student metrics:
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FAFSA completion
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Postsecondary and scholarship Aapplication progress
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Advisor mMeeting completion
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Scholarship engagement
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Identify gaps and follow up with the College & Career Advisors to support progress
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Surface concerns to Director when needed
4. Systems & Operations Oversight
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Monitor and support the effective day-to-day functioning of advising systems and tracking tools
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Ensure systems are used consistently across the team
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Support coordination of postsecondary-related testing processes in collaboration with appropriate school staff
5. College Visits & Logistics Coordination
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Manage logistics for:
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College visits
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Postsecondary Rrepresentative scheduling
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Event coordination
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Partner with Director, who maintains relationships with reps
6. Alumni Program Leadership
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Lead alumni engagement efforts in alignment with WLA’s 5-year Strategic Plan
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Coordinate:
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Alumni communication
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Alumni support resources
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Alumni programming
7. Caseload & Student Support
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Maintain a full caseload (i.e. ## to ## students)
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Provide direct advising and write recommendation letters
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Support complex or escalated student situations
Caseload Expectations
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Full caseload (aligned with team distribution)
Collaboration
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Acts as primary internal partner to Director
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Supports College & Career Advisors as first point of contact for:
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Process questions
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Day-to-day challenges
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Keeps Director informed of trends and concerns
Not Responsible For
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Setting overall program vision
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Final decision-making on major program changes
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Owning external strategy or partnerships independently
Success Looks Like
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College & Career Advisors feel supported and are effective in their roles
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Systems are implemented consistently across the team
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Issues are identified early and addressed proactively
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Program runs smoothly on a day-to-day basis
