We are looking for a dependable individual with a pleasant and professional attitude to take phone calls and schedule appointments in our Heating & Air Service Department. Must be able to type at least 50 words per minute and have a minimum of 1 year dispatching experience. We are looking for applicants that are self starters, with attention to detail and the ability to multi task, and that are looking for a long term positon within our company. Cross training will be provided for lots of growth potential! This individual must have excellent communication skills, a positive attitude, and the ability to handle difficult situations with tact and diplomacy.
Responsibilities:
- Provide excellent customer service to customers in a timely manner.
- Resolve customer complaints and inquiries in a professional manner.
- Respond to customer inquiries via phone, email, as necessary.
- Maintain customer records and ensure accuracy of data.
- Complete additional tasks, when asked, in a timely manner.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Application Question(s):
- How many years of office experience do you have?
Work Location: In person
