Regional Manager
Location: Greater St. George Area (Multiple Locations)
Job Type: Full-Time
Salary: $42,000–$45,000 annually
Position Summary
We are seeking an experienced, organized, and hands-on Regional Manager to oversee the daily operations of multiple convenience store and gas station locations throughout the Greater St. George area. This role is responsible for ensuring each location operates efficiently, maintains high standards of cleanliness and customer service, and consistently meets company expectations for profitability, compliance, and operational excellence.
The ideal candidate is a strong leader who enjoys developing people, solving problems, holding teams accountable, and traveling between locations to ensure every store is operating at its highest potential.
Key Responsibilities Leadership & Team Development
- Recruit, hire, onboard, train, and develop Store Directors and General Managers.
- Coach store leadership through regular performance evaluations and one-on-one meetings.
- Build a culture of accountability, teamwork, and exceptional customer service.
- Address employee relations issues, disciplinary actions, and conflict resolution when necessary.
- Assist with succession planning and talent development within the region.
Store Operations
- Oversee daily operations across multiple gas station and convenience store locations.
- Ensure stores consistently meet company standards for cleanliness, merchandising, stocking, and customer experience.
- Verify completion of daily operational tasks
- Cooler stocking
- Shelf merchandising
- Store cleanliness
- Restroom maintenance
- Food service standards (if applicable)
- Cash handling procedures
- Support stores during staffing shortages or operational challenges.
Operational Audits
- Conduct scheduled and surprise inspections of all locations.
- Evaluate stores for
- Cleanliness
- Safety
- Brand standards
- Customer service
- Operational efficiency
- Develop action plans to correct deficiencies and follow up to ensure completion.
Inventory Management
- Monitor inventory accuracy and ordering procedures.
- Reduce shrink, waste, and inventory loss.
- Ensure stores maintain appropriate inventory levels.
- Work with management to improve ordering practices and reduce out-of-stock items.
- Add new items to the inventory
Vendor & Fuel Management
- Coordinate with fuel suppliers and transport companies.
- Manage relationships with beverage, tobacco, food service, and retail vendors.
- Ensure deliveries are accurate, timely, and properly received.
- Resolve vendor issues affecting store operations.
Compliance & Safety
- Ensure all stores comply with company policies and procedures
- Health and safety regulations
- OSHA guidelines
- Environmental requirements
- Tobacco and alcohol sales laws
- State and local licensing requirements
- Prepare stores for inspections and ensure successful completion of compliance audits.
Customer Experience
- Ensure each location delivers excellent customer service.
- Address customer concerns and identify opportunities to improve the guest experience.
- Maintain consistent execution of company promotions and marketing initiatives.
Multi-Store Performance
- Travel regularly between locations throughout the Greater St. George area.
- Monitor key performance indicators (KPIs) including:
- Sales
- Labor
- Inventory
- Shrink
- Customer satisfaction
- Safety incidents
- Implement strategies to improve operational performance and profitability.
Qualifications
- 1+ years of retail, convenience store, grocery, restaurant, or multi-unit management experience preferred.
- Previous experience supervising multiple locations is highly preferred.
- Strong leadership, coaching, and team development skills.
- Excellent organizational and time management abilities.
- Ability to analyze reports and make data-driven decisions.
- Strong communication and conflict-resolution skills.
- Comfortable working in a fast-paced environment.
- Proficient with Microsoft Office and common business software.
- Valid driver's license with reliable transportation.
- Ability to travel frequently between regional locations.
Physical Requirements
- Ability to stand and walk for extended periods.
- Ability to lift up to 50 pounds.
- Frequent travel between stores.
- Ability to work occasional evenings, weekends, and holidays as business needs require.
What We Offer
- Competitive salary ($42,000–$45,000 annually)
- Opportunities for career growth and advancement
- Supportive leadership team
- The opportunity to make a direct impact across multiple locations
Preferred Characteristics
We're looking for someone who:
- Leads by example.
- Holds teams accountable while developing employees.
- Takes initiative without needing constant direction.
- Thrives on solving problems and improving operations.
- Can balance multiple priorities across several locations.
- Is dependable, professional, and willing to jump in wherever needed.
Pay: $42,000.00 - $45,000.00 per year
Application Question(s):
Work Location: In person
