Overview
We are seeking a dynamic and energetic Front of House Manager to lead our hospitality team and ensure an exceptional guest experience. In this pivotal role, you will oversee daily operations, supervise staff, and maintain high standards of service, food safety, and cleanliness. Your leadership will foster a welcoming atmosphere that encourages teamwork, efficiency, and customer satisfaction. This is an exciting opportunity for a motivated professional with a passion for hospitality management and a keen eye for detail.
Responsibilities
- Supervise front-of-house staff including servers, hosts, and bartenders to deliver outstanding service.
- Manage shift schedules, ensuring adequate coverage during peak hours and special events.
- Oversee food preparation areas to ensure compliance with safety standards and quality control.
- Handle cash transactions accurately using POS systems such as Aloha POS or Micros POS; perform cash handling duties.
- Monitor inventory levels, order supplies, and control food costs to optimize profitability.
- Train new team members on service protocols, food handling, safety procedures, and POS operation.
- Ensure adherence to food safety regulations and maintain cleanliness standards throughout the establishment.
- Assist with managing customer inquiries or complaints promptly to uphold excellent service standards.
- Conduct staff performance evaluations and support ongoing training & development initiatives.
- Collaborate with kitchen management to coordinate food production and delivery for seamless service.
Requirements
- Proven experience in quick service & fast food restaurant environments or casual dining settings, with supervisory or managerial roles preferred.
- Strong knowledge of food preparation, cooking techniques, and food safety management practices.
- Experience operating POS systems such as Aloha POS or Micros POS; proficient in basic math for cash handling and inventory control.
- Demonstrated leadership skills in managing hospitality teams, supervising staff, and conducting interviews.
- Excellent communication skills suited for managerial communication and team leadership.
- Background in restaurant management or food service management with a focus on customer service excellence.
- Ability to manage shift operations efficiently while maintaining high standards of cleanliness and safety.
- Knowledge of budgeting, profit & loss analysis, and food industry best practices is advantageous.
- Hospitality management or culinary experience is highly desirable; previous assistant manager experience is a plus.
Join us to lead a vibrant team dedicated to delivering memorable dining experiences! We value energetic leaders who thrive in fast-paced environments and are committed to excellence in hospitality management. This paid position offers an engaging work environment where your skills can shine while contributing to our guests’ enjoyment every day!
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
