Lake Norman Hyundai is looking for a Receptionist/Cashier to answer inbound calls, oversee client payments, while providing administrative support to the sales and service departments. Receptionists serve as the first point of contact, and must maintain a professional appearance and demeanor to ensure exceptional client experiences at all times. We are currently looking for full time.
Job Description
- Politely greet clients and promptly notify appropriate teammates as required
- Ensures proper call routing to connect clients to internal team members for request fulfillment
- Schedules Receptionist staffing and Secures Dealers Tags
- Accurately process all customer payments
- Organize all paperwork, following proper filing protocol
- Support the Accounting Department with reconciliation responsibilities
- Manage client communications by providing support for the Sales and Service teams
- Assist job applicants in understanding the online application process
- Other duties as assigned
Desired Attributes
- Enjoys working with people
- Self-motivated; able to effectively prioritize and complete tasks in a fast paced environment
- Superior customer service
- Enthusiasm for the Automotive Dealership industry
- Aspiration to Grow Within the Company
- Strong Communication Skills and Work Ethic
- Commitment to Continuous Improvement
- 1 year automotive experience, preferred
- 10 Key By Touch and 20 WPM Minimum Typing Skills a plus
Requirements
- Prior Cashier and Multi-line Phone Experience a plus
- Able to Multi-Task (answer multi-line phone system and accurately process payments simultaneously) in Fast-paced Environment
- Pleasant and Professional Phone Demeanor
- Strong Organizational Skills
- Available to work Afternoons and Weekend Shifts - Please disclose any current or future scheduling constraints.
- Professional Appearance
- Punctual and Consistent Attendance
- Intermediate Microsoft Office Skills
- Reliable Transportation
- Comfortable Handling Cash, Credit, and Check Payments
- Basic Mathematical Skills with the Ability to Accurately Count Change Without a Calculator
- Able to Accurately File Documents in Alpha-Numerical Order
- Valid Driver’s License and Clean Driving Record
- Working Knowledge of Microsoft Windows, Word, Excel, and Outlook
- Ability to Quickly Learn and Operate Industry Specific Software
Physical Requirements
- Team member must be able to stand and walk to departments for messaging or client alerts.
Compensation
- Hourly wage plus benefits
Must be capable of passing background check, drug screening, and possess a valid driver's license with a clean 3 year driving record.
Lake Norman Hyundai offers competitive compensation packages, medical, dental, and vision benefits
EEO
Job Type: Full-time
Contact: Cam Stewart (Managing Partner) 704-591-8800
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Work Location: In person
