Job Position: Security Guard
Position Summary
The Security Officer's primary role is to provide a safe, secure, and welcoming environment for casino guests, company employees, and vendors. The Security Guard’s responsibility is to patrol assigned areas and enforce company security policy and procedures to protect company property. All job duties are performed in accordance with applicable laws, gaming regulations, company policies procedures while promoting Crystal Casino's commitment to professionalism, teamwork, and exceptional customer service.
Essential Responsibilities
- Patrol, Monitor, and Secure all designated areas to enforce company security policy and procedures.
· Respond promptly and professionally to emergencies, disturbances, medical incidents, alarms, and requests for assistance.
· Enforce gaming regulations, and applicable laws.
· Provide escort services to casino guests, and employees as requested.
· Maintain effective communication with Security personnel, Surveillance team members, management, and other departments as requested.
· Immediately report security and safety concerns or suspicious activity to management.
· Ensure assigned work areas and security equipment remain organized, secure, and operational.
· Assist with investigations involving casino guest incidents, employee incidents, accidents, and security concerns.
- Immediately report security, safety, or equipment related issues to management.
- Respond to requests from law enforcement emergency service personnel when directed by Surveillance and Management.
- Maintain strict confidentiality regarding all security operations and investigations.
- Attend required security meetings and training sessions.
Qualifications
The qualifications listed below are representative of the requirements, knowledge, skills, and abilities required to perform this position successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Requirements
· Must be at least 21 years old.
· Must have a valid Security Guard Card.
· Must pass a pre-employment drug and alcohol screening.
· Must provide proof of eligibility to work in the United States.
· High School Diploma or GED required.
- Experience in casino gaming operations, security, military law enforcement, or hospitality is preferred.
- Must be available to work any shift, including weekends, holidays, overtime, and on-call assignments as business needs require. necessary.
Knowledge, Skills, and Abilities
· Strong customer service and interpersonal skills.
· Ability to work independently, exercise sound judgment and make decisions in a fast-paced environment.
- English written and verbal communications skills required; bilingual abilities are a plus.
- Basic proficiency with Microsoft Office and basic computer applications.
- Basic math proficiency, including working with whole numbers, percentages, fractions, and decimals.
- Ability to identify suspicious activity and determine appropriate corrective action.
- Ability to communicate effectively in person, by telephone, and over a two-way radio
Physical Requirements
- Must be able to lift and carry up to 40 pounds occasionally.
- Must be able to frequently reach with hands and arms.
- Must be able to constantly stand, walk, sit, bend, kneel, talk, hear, and perform repetitive tasks for extended periods.
- Must be able to climb steps and access confined spaces
- Must be able to work indoors and outdoors in varying environmental conditions.
- Specific vision abilities required by this job include close vision, distance vision color vision, peripheral vision, and ability to adjust focus.
· Ability to wear and effectively operate communication equipment, including a radio earpiece.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Fast-paced casino environment with frequent casino guest interactions, varying noise levels, and distractions.
· This position requires a considerable amount of walking to properly monitor the exterior parking lots.
· Must be able to remain focused and professional while managing multiple priorities and responding to emergencies.
· The work is performed throughout the casino grounds, including indoor gaming areas, offices, parking lots, and various outdoor locations.
Appearance Standards
Employees are expected to maintain a professional, neat, clean, and well-groomed appearance consistent with company policy standards.
Licensing Requirements
- Must be able to obtain and maintain all licenses, permits, and work authorizations required by the City of Compton, the Los Angeles Sheriff’s Department, and other applicable regulatory agencies, which includes a background check.
· Must possess and maintain a valid BSIS Security Guard Card or Proprietary Private Security Officer registration, as applicable.
· Must possess and maintain a valid California Driver License with an acceptable driving record.
Customer Service
Crystal Casino is a customer service organization. Every employee is expected to provide professional, courteous, and respectful service while supporting a positive guest and team member experience.
Crystal Casino is an Equal Opportunity Employer and provides reasonable accommodations in accordance with applicable law. Employment with Crystal Casino is at will. Either the employee or Crystal Casino may terminate the employment relationship at any time, with or without notice or cause, subject to applicable law.
Pay: $21.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
