The location of this position is to be determined.
Lunds & Byerlys is currently hiring for a vibrant and outgoing Full-Time Store Manager to create a sensational shopping experience for our customers! This position works a full-time schedule and earns a competitive salary of $80,000-116,000/year with an at target bonus of 10%.
We operate 7 days/week and are open from 6:00am-10:00pm. For this position the employee would be scheduled a range of shifts between 6:00am-10:00pm.
JOB SUMMARY
Assist the general manager in managing and directing all aspects of a high service, high touch retail environment in an efficient and disciplined manner that results in exceptional customer service, product excellence, employee engagement and achievement of operational performance targets with a focus on the perishable departments.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Coach, mentor, and lead direct reports to accomplish goals of the location financial plan and career development goals for each team member
- Supervise department personnel to ensure successful performance of all job functions and compliance with company policies, operating procedures and governmental regulations
- Hire, train and cross train, develop team, utilizing succession planning and meetings, performance management and general supervision of team
- Ensure effective staffing levels by executing Workforce Management
- Evaluate product quality, selection, conditions and merchandising throughout the store, in every department to ensure that appropriate conditions are maintained
- Accountable for translating company strategies, objectives and initiatives into actionable items and successfully deploying those throughout the perishable departments
- Monitor departments to ensure food safety requirements are adhered to including hand washing, product and case temping, food storage and employee health, and take action as needed to correct unsafe situations. Maintain a safe and secure environment, adhering to all safety, food safety, and security programs, guidelines and regulations
- Maintain the physical facility utilizing internal and external resources to address and maintain building, grounds, and equipment maintenance, security, and safety
- Establish and maintain store specific operational standards and ensure compliance with company operational standards
- Review financial performance reports and analyze and interpret data to identify opportunities to obtain cost savings objectives through efficient planning of resources, including labor
- Maintain a safe and secure environment, adhering to all safety, food safety, and security programs, guidelines and regulations to ensure a safe environment for all employees and customers
- Monitor perishable department scheduling to ensure that service standards and productivity needs are met while achieving departmental labor objectives
- Monitor local competitive activity and local marketing opportunities and communicate back to location manager
- Handle work related and customer injuries appropriately to ensure effective resolution and compliance with all reporting requirements
MINIMUM QUALIFICATIONS
1. Education
a. Bachelor’s degree in management, general business, retail or equivalent experience
2. Licensing Required
a. Food safety certification or ability to obtain and maintain
3. Experience
a. Five years of experience in the retail industry incorporating a variety of management experiences
4. Other required Knowledge, Skills, and Abilities:
a. A hospitable, service-oriented individual with high energy, positive attitude, and friendly demeanor
b. Ability to respond to continually changing priorities and coordinate multiple projects
c. Excellent customer service, interpersonal, communication and problem-solving skills
d. Sound understanding of retail operations
e. Knowledge and aptitude of financial reporting systems and concepts
f. Strong computer skills (Outlook, Excel, Word)
g. Excellent customer service, interpersonal and communication skills
h. Sound judgment and decision-making abilities
i. Ability to provide motivation and leadership
j. Strong delegation skills
k. Ability to hold team accountable to standard expectations
l. Ability to work closely with internal and external customers
m. Proven ability to lead and manage a diverse facility
n. Ability to comply with USDA, FDA, OSHA, AIB and all other regulatory agencies
OTHER REQUIREMENTS/EQUIPMENT USED, IF APPLICABLE
Equipment Used
- Office Equipment (this may include computer, phone, scanner, and copier)
BENEFITS & PERKS
In addition to competitive pay and our exceptional culture, we offer this customer service position the following benefits and perks:
- Flexible scheduling
- PTO (paid time off)
- Pay on demand
- Health, Dental, and Vision Insurance
- Tuition reimbursement and scholarships
- 10% employee and family discount
- Profit sharing and a 401(k) option
- Ongoing trainings and leadership development opportunities
- Community and volunteer programs
- Employee referral bonus
- Product samplings
- Chance to be nominated as a brand champion!
COMPENSATION DISCLAIMER
The actual rate of pay offered within the range may depend on several factors such as skills, knowledge, expertise, and experience. Our organization also values internal equity when making job offers. Hiring at the maximum of the range is not typical.
ABOUT LUNDS & BYERLYS
Family-owned for over 80 years, Lunds & Byerlys is a grocery retailer rooted in the family tradition of quality, value, and service. Not only do we offer convenient, healthy, and contemporary delectables, we believe in giving our grocery customers the same personal attention and exceptional value we would expect for our own family. Our employees are chosen for their expertise and dedication in giving our grocery customers the best shopping experience possible. Which is why we offer competitive wages, great benefits and perks, and an amazing company culture.
If you have a passion for hospitality and creating meaningful, memorable moments for our customers, we would love the opportunity to learn more about you!
ARE YOU READY TO JOIN OUR TEAM?
If you are excited about this customer service opportunity, don't delay. Apply today using our mobile friendly online application!
