Receptionist (Career Path to Intake Coordinator)
Johnston Law Firm | Portland, OR
Full-Time | Starting Reception at $23–26/hour DOE + Excellent Benefits
Full-Time | Starting Intake Coordinator at $26-31/hour DOE within 6 months
Looking for more than a receptionist job?
At Johnston Law Firm, we're looking for someone who wants to start at our front desk and quickly grow into our Client Intake Coordinator role within 6 months. Pay would increase commensurate with the advancement into the Client Intake Coordinator role.
If you enjoy helping people, thrive in a fast-paced environment, and are looking for a long-term career with opportunities to learn and advance, we'd love to meet you.
No legal experience? No problem. We hire for attitude, professionalism, and exceptional customer service—we'll teach you the rest.
What You'll Do
· As you demonstrate success, you'll receive training to transition into our Client Intake Coordinator role. With increased responsibility comes increased compensation, professional growth, and opportunities for advancement. Within 6 months, you will transition to this new position.
· Welcome clients and visitors with professionalism and warmth
· Answer incoming calls with empathy and confidence
· Schedule consultations and support prospective clients
· Keep the front office organized and running smoothly
· Assist attorneys and staff with administrative projects
· Learn our personal injury practice and client intake process
We're Looking For Someone Who Is
· Friendly, compassionate, empathetic and professional
· An excellent communicator
· Organized and detail-oriented
· Calm under pressure
· Positive, dependable, and eager to learn
Qualifications
· At least one year of customer service, hospitality, sales, medical office, legal office, or other client-facing experience
· Strong communication and computer skills
· Professional demeanor and organizational skills
Why Johnston Law Firm?
At Johnston Law Firm, we believe extraordinary results begin with extraordinary people. We've built an incredible team, and a reputation for exceptional legal representation and outstanding client service, securing multiple seven- and eight-figure verdicts for our seriously injured clients.
Just as important as our results is how we achieve them. We work hard, care deeply about our clients, invest in our team, promote community safety and foster a collaborative culture built on continuous improvement, innovation, and the thoughtful use of AI to better serve those who trust us with their cases.
Benefits Include
· Starting Reception Pay: $23–26/hour DOE
· Starting Intake Coordinator Pay: $26–31/hour DOE
· Generous bonuses
· 401(k) with company match
· Health, Dental, Vision & Life Insurance
· Paid Time Off
· Paid Parking
· Cell Phone & Gym Reimbursement
· Professional Development
· Employee Assistance Program
· Sabbatical after 7 years
If you're looking for a career—not just a job—we encourage you to apply and grow with Johnston Law Firm.
Pay: $23.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
