Job Summary
We are seeking a dynamic and organized Office Assistant/Receptionist to join our team! In this vital role, you will be the first point of contact for visitors and callers, ensuring a welcoming and professional environment. Your proactive approach will help streamline office operations, manage administrative tasks efficiently, and support overall productivity. This position offers an exciting opportunity for someone with strong communication skills, excellent organizational abilities, and a passion for providing outstanding customer service. This opportunity also provides on the training for working with warranty departments providing experience and networking in the electrical Warranty field.
All work performed is paid
Responsibilities
- Answer Customers professionally, directing them appropriately and maintaining a positive work environment
- Answer multi-line phone systems promptly, routing calls accurately and courteously
- Manage appointment scheduling and calendar management to ensure smooth daily operations
- Perform data entry tasks using spreadsheets and productivity software like Microsoft Office, ensuring accuracy and timeliness
- Handle clerical duties such as filing, proofreading documents, and maintaining organized records
- Assist with office management duties including supply inventory and basic troubleshooting of office equipment
- Provide exceptional customer support by addressing inquiries via phone or in person, demonstrating excellent phone etiquette and client communication skills
- Manage Builder scheduling for new construction and warranty
Requirements
- Must have or be eligible to obtain a notary commision
- Some office experience preferred
- Strong computer skills including proficiency in Microsoft Office (Word, Excel), spreadsheets, and data entry software
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
- Bilingual abilities are highly desirable to serve diverse clients and team members effectively
- Exceptional communication skills both over the phone and face-to-face, demonstrating professionalism and courtesy
- Technical proficiency in using multi-line phone systems, office equipment, and productivity tools
- Prior experience in customer service or front desk roles is advantageous
- Strong typing speed with attention to detail for proofreading and document accuracy
- Ability to manage time effectively while handling multiple responsibilities simultaneously
- Will need occasionally lift boxes with files during yearly filing
Join us to be part of a vibrant team dedicated to creating an efficient, welcoming workspace! We value proactive individuals who thrive on organization, excellent communication, and delivering top-notch support. This role is essential in maintaining the smooth operation of our office environment while providing outstanding service to clients
Pay: $17.00 - $18.00 per hour
Benefits:
Work Location: In person