The Business Office Manager is responsible for supporting the day-to-day financial operations of the facility in accordance with generally accepted accounting principles and reimbursement guidelines specific to long-term care. This role ensures accurate billing, collections, and financial reporting, while also assisting in administrative duties to support efficient facility operations.
Support the daily functions of the facility's accounting and billing processes.
Route invoices to appropriate departments for approval and payment processing.
Communicate with vendors to resolve discrepancies or questions on invoices.
Maintain organized files of all charge slips, debits, and credits related to residents.
Monitor and manage accounts receivable; report delinquent accounts to the Administrator, Accountant, or Director of Finance.
Prepare and mail monthly resident statements.
Submit written and verbal reports on financial activity to leadership as requested.
Assist in bank reconciliations and data entry functions.
Generate and interpret financial reports from accounting software systems.
Ensure completion and proper filing of resident admission agreements.
Manage resident trust funds and provide quarterly fund statements to residents.
Assist with implementation of system changes or process improvements in the accounting department.
Perform administrative and secretarial duties as needed.
Attend all mandatory in-service trainings (e.g., HIPAA, OSHA, Abuse Prevention, TB).
