Description:
BEST WESTERN CORAL HILLS
Starting at $15.00/hr+ (Depending on Experience), Raises & Commission based on performance
Employment: Part Time
Hours: 20-30 HRS SAT, SUN AM AND MON PM
What will YOU get from US?
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Extremely competitive wages
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Opportunities to grow within the company
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Employee Discounts at our hotels
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Company Profit Sharing
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Semi-annual Cash Incentives
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Complimentary Hotel Stay once a year on work anniversary
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Employment Referral bonus (up to $400 per person you refer)
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Telehealth
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Employee Assistance Program
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401k Retirement with Employer match of 50% (max $1200 per year)
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Team Member travel benefits
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On-Demand Pay -provides you access to a portion of your earned wages prior to payday
What do we need from you?
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Proactive customer service
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Responsible, teachable, and reliable
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Strong verbal & non-verbal communication skills, in person and over the phone
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Organized & high attention to detail
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Competent computer & software abilities
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Abide by hotel brand standards for level of service
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Identify & overcome guest issues quickly and attentively
Requirements:
Key Responsibilities:
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Manage guest reservations i.e. check-ins, check-outs, and complete reservations online & over the phone
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Processing credit card & cash transactions
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Effectively coordinate with all other hotel departments to provide Superior Service
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Daily Activity Reports and deposit drops
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Maintaining Front Desk and Hotel Lobby clean and organized. Weekly deep cleaning assigned
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Doing property & pool checks
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Occasional package shipment or receiving
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Manage incoming guest calls and reservations
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Sales skills for new reservations including rates and availability
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Comprehensive knowledge of the property i.e. room types, amenities, breakfast service, etc.
