Appliance Service Technician
We are seeking a motivated Appliance Service Technician to join our team. Ideal candidates will have experience in appliance maintenance and repair, electrical wiring and troubleshooting, HVAC, or another mechanical or technical field. If you’re tired of having to service 20 different brands and looking for an opportunity to become a proficient technician repairing high-end appliances in beautiful homes, then Clarke Customer Care is for you.
About Clarke Customer Care
Clarke Customer Care is New England’s fastest growing appliance service company. Our skilled service team focuses on Sub-Zero, Wolf, Cove, Scotsman and Best brand appliances only, which allows us to provide our customers with superior customer service and responsiveness with fewer return trips.
We are a family-owned business that cares about our employees and has created a culture that promotes unity and inclusion. We focus on an Appliance Service Technician’s personal and professional growth, and we offer training that strives to make people exceptional technicians.
Appliance Service Technician Responsibilities
- Diagnose and repair high-end residential appliances, including Sub-Zero, Wolf, Cove, Scotsman, and Best brands
- Communicate clearly and professionally with customers regarding diagnoses, repairs, and recommendations
- Research and order parts using company software systems
- Remove and reinstall appliances as needed for repair or replacement
- Maintain truck stock inventory in accordance with company guidelines and standards
Appliance Service Technician Qualifications
- Experience repairing appliances, electronics, or other mechanical equipment preferred
- Background in maintenance and repair
- Ability to read and understand technical or diagnostic materials
- Basic computer proficiency
What We’re Looking For
- Strong work ethic and commitment to delivering exceptional service
- Self-motivated with a desire to continuously improve technical skills
- Enjoys the customer service aspect of the role and building trust with clients
- Strong interpersonal, communication, and customer service skills
- Detail-oriented and able to follow established processes and procedures
- Takes pride in quality workmanship
- Interested in working in an environment that recognizes and rewards potential
Requirements
- Valid driver’s license with a clean driving record
- Ability to pass a background check
- Ability to pass pre-employment drug screening
- Ability to lift up to 60 lbs., push up to 100 lbs., and pull up to 50 lbs.
- The Appliance Service Technician candidate should live in the Plymouth/South Shore/Cape Cod areas.
What We Offer:
- Family medical, dental, & vision insurance
- Company-paid life & disability insurance
- Paid time off & paid holidays
- 401(k) with matching
- Overtime opportunities
- Paid training
- Company vehicle, dispatched from your home
- Company smartphone or tablet & tools
Pay: $45,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- Company truck
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Safety equipment provided
- Vision insurance
Application Question(s):
- Are you able to commute/service the Plymouth/Cape Cod area?
Experience:
- Appliance repair: 2 years (Preferred)
License/Certification:
- driver's license (Required)
- EPA Certification (Preferred)
Work Location: On the road
