ABOUT BROWNING & SONS
Browning & Sons Fine Jewelry is a trusted, family-owned and operated jeweler in the heart of downtown Hinsdale. For almost 40 years, we’ve taken pride in offering customers a personalized, curated, intimate and comfortable experience, with the highest level of craftsmanship. We carry a selection of renowned and high-end jewelry designers, and for generations, have specialized in the design process of custom jewelry, jewelry repairs, polishing & cleaning, and engraving. We're honored to be embedded in our clients’ most meaningful moments—from celebrations to personal milestones.
WHAT WE ARE LOOKING FOR
The Browning & Sons team is expanding, and we are seeking an experienced Sales Associate & Client Relations Specialist to join our team.
The ideal candidate has a managerial mindset, a deep appreciation for fine jewelry and fashion, and excels at building long-term client relationships. You’ll thrive in a luxury retail environment and play a key role in guiding clients through both ready-to-wear and custom design experiences, while assisting in the day-to-day operations.
Candidates must demonstrate a strong work ethic, a willingness to learn, and a passion for growing the business through both traditional and creative approaches.
KEY RESPONSIBILITIES & QUALIFICATIONS
- Provide exceptional, personalized customer service with a strong focus on relationship-building
- Able to assess customers’ jewelry needs and preferences
- Offer expert guidance on gemstones, precious metals, and design styles (this can come with training)
- Build lasting relationships to encourage repeat business and referrals
- Support merchandising efforts by maintaining clean, polished displays and ensuring proper lighting
- Rotate merchandise and assist with visual presentation to uphold store standards
- Handle transactions accurately and discreetly, always respecting customer confidentiality
- Stay up to date on jewelry trends, new arrivals, and brand promotions
- Demonstrate a high level of professionalism, with a polished appearance and demeanor
- Exhibit strong interpersonal and communication skills
- Maintain a high attention to detail and an eye for aesthetics
- Previous retail sales experience, preferably in luxury or fine jewelry, is strongly preferred
BENEFITS
- Competitive pay and commission structure
- Store Hours: Closed Sundays and Mondays; Tuesday through Friday 10-5 p.m.; Saturday 10-4 p.m.
- Closed major holidays
- Employee discounts
- A supportive environment
- Health insurance
Please submit your cover letter and your resume.
Pay: From $30.00 per hour
Benefits:
Work Location: In person
