Overview
Are you a dynamic leader with a passion for delivering exceptional customer experiences and managing fast-paced food service operations? As a Shift Leader at Qdoba, you will be the driving force behind daily restaurant success, inspiring your team to perform at their best while ensuring operational excellence. This role offers an exciting opportunity to showcase your management skills, culinary knowledge, and dedication to hospitality in a lively, energetic environment. Your leadership will help create memorable dining experiences for our guests while maintaining high standards of food safety, quality, and service.
Job Responsibilities/Skills
- Familiar experiences with a variety of the food service concepts, practices, and procedures
- An expressed interest in growing the business
- Good judgment and decision-making
- Great customer service skills
- Proactive
- A good trainer and motivator of staff
- Experience leading, coaching and directing others
- Detail minded
- Organized
- Capacity to enforce company policies
- Good communicator
- Completes daily reports and accounting accurately and on time
- Makes bank deposits
- Orders supplies/inventory
- Creates employee schedules and manages labor
- Handles customer concerns
- Oversees kitchen functions
- Backs up all personnel as needed
- Oversees interior and exterior cleanliness of facility and ensures that facility is ready for operations the next day
Skills
- Strong knowledge of POS systems
- Excellent customer service skills with the ability to handle challenging situations professionally.
- Familiarity with inventory control practices and food safety regulations to ensure compliance.
- Experience in restaurant management including shift management, budgeting, and food production oversight.
- Strong leadership qualities with the ability to motivate teams and foster a collaborative work environment.
- Effective communication skills
Pay: $19.00 - $21.00 per hour
Work Location: In person
