Front Office Receptionist (Part-Time or Full-Time)Laguna Niguel, CA | $20-$23/hr
Join the Team at Rausch Physical Therapy & Wellness
Are you passionate about helping people and delivering exceptional customer service? Do you thrive in a fast-paced healthcare environment where every day is different? If so, Rausch Physical Therapy & Wellness may be the perfect place for you.
We are a leading private physical therapy and wellness practice in South Orange County dedicated to helping active individuals recover, perform, and live healthier lives. Our team is made up of motivated, positive, and service-oriented professionals who are committed to creating an outstanding experience for every patient who walks through our doors.
We are currently seeking a Front Office Receptionist to join our Front Desk team.
Position Details
- Position: Front Office Receptionist (Part-Time or Full-Time)
- Location: Laguna Niguel, CA
- Compensation: $20-$23/hour, depending on experience
- Reports To: Office Manager
- Start Date: Immediate Opening
Employee Perks
- Discounted massage therapy services
- Discounted fitness training
- Race registration reimbursement
- Opportunities for professional growth and advancement
- Positive and supportive team culture
Responsibilities
- Greet and welcome patients with exceptional customer service
- Answer incoming phone calls and assist patients with scheduling
- Manage appointment scheduling and patient flow
- Collect copays, coinsurance, deductibles, and other patient balances
- Verify insurance benefits and eligibility
- Obtain and track insurance authorizations
- Post payments and maintain accurate records
- Assist with daily administrative and operational tasks
QualificationsRequired
- Strong communication and customer service skills
- Professional, friendly, and positive attitude
- Excellent organizational and multitasking abilities
- Reliable, punctual, and detail-oriented
- Ability to work efficiently in a fast-paced environment
- Comfortable using computers and learning new software
- Ability to work independently while contributing to a team
Preferred
- Previous experience in a medical office, physical therapy clinic, fitness facility, or healthcare setting
- Experience with insurance verification and authorizations
- Sales, hospitality, or customer service experience
- Passion for health, wellness, fitness, or sports
Why Rausch PT?
At Rausch Physical Therapy & Wellness, we believe great outcomes start with great people. Our mission is to provide world-class care while creating an exceptional experience for our patients and team members alike.
For over 20 years, we have been a trusted provider of physical therapy and wellness services in Orange County, helping thousands of patients each year return to the activities they love. Our patients range from competitive athletes to active adults and families who simply want to move and feel better.
If you're looking for more than just a job and want to be part of a team that values growth, positivity, and excellence, we'd love to hear from you.
How to Apply
Please submit your resume and a brief cover letter explaining why you would be a great fit for our team.
Job Types: Full-time, Part-time
Pay: $20.00 - $23.00 per hour
Work Location: In person