Duties:
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Oversee the daily operations of the deli department.
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Ensure efficient and smooth workflow in food preparation and production.
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Manage inventory control, including ordering and receiving supplies.
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Maintain high standards of food safety and sanitation practices.
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Train and supervise deli staff, including conducting interviews and hiring new team members.
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Create work schedules and assign tasks to ensure adequate coverage.
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Monitor and maintain quality control of food products.
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Collaborate with other departments to ensure excellent customer service and satisfaction.
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Handle customer inquiries, concerns, and complaints in a professional manner.
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Prepare and cook deli items as needed.
Requirements:
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Previous experience in a similar role, preferably in a deli or food service environment.
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Strong knowledge of food preparation techniques, food safety guidelines, and inventory management.
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Excellent leadership and team management skills.
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Ability to multitask and work in a fast-paced environment.
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Exceptional customer service skills with a focus on hospitality.
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Strong communication skills, both verbal and written.
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Proficient in basic computer skills for inventory management purposes.
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Ability to stand for long periods of time and lift heavy objects when necessary.
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by management to meet the ongoing needs of the organization.
