Operations and Staffing Manager – Private Pay Home Care
We proudly encourage veterans to apply!
Right at Home is hiring an Operations and Staffing Manager. Are you looking to grow your career? This position will support and oversee the day-to-day functions of our growing private pay home care office. This role is ideal for someone who understands the moving parts of a home care agency — scheduling, staffing, client services, caregiver support, recruiting coordination, and office operations.
We’re looking for someone who thrives in a fast-paced environment, enjoys problem-solving, and can help keep the office running smoothly while supporting growth and exceptional client care. Monday through Friday, 8a-5p. Competitive salary starting at $55K. PTO, 401K, medical benefits.
As our Staffing and Operations Manager, you will:
- Oversee daily office operations for our non-medical home care services
- Ensure compliance with company policies, documentation standards, and private pay home care requirements
- Support and guide office staff, caregivers, and coordinators to ensure high-quality service delivery
- Assist with client intake, service coordination, and ongoing client satisfaction
- Hire and manage caregiver scheduling and ensure proper staffing coverage
- Partner with recruiting and retention efforts to support staffing needs
- Troubleshoot and resolve issues involving clients, caregivers, schedules, and service concerns
- Monitor workflows, identify operational gaps, and help improve processes and efficiency
- Work closely with leadership to support office growth, census goals, and team development
What We’re Looking For:
- Previous experience in home care, healthcare operations, staffing, scheduling, or office management
- Strong understanding of how a home care office functions operationally
- A proactive, solutions-oriented mindset with the ability to adapt quickly
- Strong leadership, communication, and organizational skills
- Someone who can balance urgency, customer service, and team support effectively
- Comfortable wearing multiple hats and jumping in where needed
Qualifications:
- Experience leading or coordinating teams in a fast-paced environment
- Home care experience strongly preferred
- Computer proficiency including Microsoft Office and scheduling systems
- Valid driver’s license and reliable transportation
- Military leadership or operations experience is highly transferable and encouraged to apply
Pay & Benefits:
- Competitive salary based on experience
- Paid time off and holiday pay
- Opportunity for long-term growth within an expanding organization
- Supportive, team-oriented culture where your contributions make a direct impact
“This position is perfect for someone who wants to continue growing within home care operations, build leadership experience, and remain closely connected to the day-to-day success of the office.”
Pay: From $55,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Education:
- High school or equivalent (Required)
Experience:
- Home Care or Health Care: 3 years (Preferred)
- Management or Leadership: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
