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Cloud Operations Manager (M2) – NA Sovereign Operations (NASOVOPS)

Oracle -
Reston, VA

Job Details

6 days ago

Qualifications

Network design
Linux support
IT operations
Information security compliance
Distributed systems
Scripting
Cloud compliance
Technical troubleshooting support
TS/SCI with Polygraph
Distributed computing
Incident response implementation
Linux administration
High availability
Production troubleshooting

Full Job Description

Join Oracle’s NA Sovereign Operations (NASOVOPS) as a Cloud Operations Manager (M2). In this front-line management role, you will lead a small team responsible for the support, monitoring, maintenance, and optimization of production cloud services and technologies. You will play a key role in the delivery and reliability of Oracle’s government cloud, focusing on continuous operations and process improvement. This position requires strong operational acumen, commitment to security and compliance, and a focus on developing talent in alignment with Oracle Cloud Infrastructure (OCI) values.

Job Responsibilities:

Lead and develop a small team responsible for 24x7 support, maintenance, troubleshooting, and continuous improvement of production cloud services.
Oversee operational planning, incident response, documentation, and ensure high service availability within your feature area.
Own the delivery and performance of a specific cloud service component, meeting corporate and compliance standards.
Implement and advocate for operational changes, aligning your team with evolving business needs.
Optimize team resources and manage budgets for efficient, cost-effective operations.
Set clear, measurable goals for team members, monitor progress, and provide feedback.
Collaborate with internal teams and senior managers to resolve issues and communicate status.
Demonstrate Oracle’s values through inclusive leadership and a focus on professional growth.

Qualifications & Skills

This position requires U.S. Citizenship and an active TS/SCI or TS/SCI w/FSP Security Clearance
Bachelor’s or Master’s degree in Computer Science, Information Systems, or related field (or equivalent relevant experience).
Typically 0–2 years of people management or technical lead experience, and 4+ years of technical operations or software engineering in a cloud or large-scale production environment.
Strong foundation in Linux administration, scripting, cloud deployment, and troubleshooting distributed systems.
Experience with change management, incident handling, and supporting high-availability cloud environments.
Knowledge of network architecture, server administration, and cloud compliance standards (FedRAMP, DISA).
Excellent communication, analytical, and interpersonal skills.

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