The nonprofit YMCA of Western North Carolina strengthens local communities through youth development, healthy living, and social responsibility. Founded in 1889, we engage more than 100,000 people – regardless of age, income, or background – to nurture the potential of children and teens, improve the region’s health and well-being, and provide opportunities to give back and support the community. We do this through seven YMCAs, dozens of program sites, and YMCA Camp Watia. As the state’s largest provider of licensed school-age childcare, we give more than 1,000 children a day the opportunity to learn, grow, and thrive. We are made up of people of all ages, from all backgrounds, working side by side to ensure that everyone can reach their full potential with dignity. Thus, we are “For All”. Our core values are caring, honesty, respect, and responsibility, and they guide everything we do. We are committed to being an organization that exposes and addresses social constraints that limit and/or negatively affect all humans from all walks of life. We recruit staff who are passionate about giving back to the community, helping people, and upholding our core values. For more information, please visit ymcawnc.org.
Under the direction and guidance of the Executive Director of Youth Services and consistent with the mission and policies of the YMCA of Western North Carolina, Program Director I is responsible for the site management of Afterschool, Summer Camp and special events at the Youth Services Center. They are responsible for the daily oversight of programs and staff development, the direct supervision of site staff on a daily basis, and consistent communication with community partners and parents. Community outreach will be supported through consistent communication with the direct participation of senior leadership staff. This is a grant-funded position, and continuation of employment is contingent upon the availability of grant funds.
Maintain a positive work environment for staff that includes adequate training, recognition, and rewards. Implements a results-based management approach and ensures service line/department is actively working towards association-level objectives by assessing progress towards identified goals/KPIs, provides ongoing coaching and feedback, and discusses development opportunities.
Models inclusive management behaviors and embraces all dimensions of diversity by building strong teams that apply their diverse skills and perspectives to advancing our mission
Provides supervision for the program staff team including orientation and ongoing support for program staff, including group leaders, tutors, and volunteers.
Participates in the budgeting process within their service line/department and serves as a good steward of association resources
Collaborate with association resources to develop and execute comprehensive strategies aimed at boosting the Youth Services Center’s reputation as a community center, including crafting and implementing advertising campaigns, promotions, and fundraising strategies aligned with forecasts of member demands, all geared towards supporting the growth of childcare services and maximizing the specific site's capacity.
Cultivate relationships with local stakeholders, parents, and community organizations to support fundraising and financial development initiatives.
Coordinate the day-to-day operations of the out-of-school-time programs. Provide daily supervision and activities for a group of program participants.
Collaborate with the Youth Services Directors to ensure that all program activities are planned and implemented in compliance with all required policies of the YMCA of Western North Carolina, state, and federal regulations.
Create, complete, review, update, revise, store, and maintain records as required.
Coordinate with the school’s administration, teachers, and other community partners to successfully implement the program and meet participants' needs.
Regularly assess program supplies, venues, and staffing and collaborate with Youth Services Directors to address identified issues.
Plan and implement meaningful opportunities for parent, family, and community engagement with the YMCA program through daily check-ins, monthly newsletters and family events.
Follow established protocols to coordinate incident and emergency response.
Utilize standard business software systems (Microsoft Word, Excel, PowerPoint, Teams; Daxko Operations and Attendance Tracker) and hardware systems (laptops, printers, smartphones, 2-way radios) to accomplish daily administrative and operational tasks.
Understanding and knowledge of children of all ages, their behavior and development, and the ability to use this knowledge as a resource with staff.
Specific knowledge in the development of age-appropriate curriculum activities, the use of appropriate behavior management techniques, and the ability to transfer this knowledge to staff is necessary.
Must have a demonstrated proficiency in Microsoft Office software, including Word, Excel, Outlook, Access, and PowerPoint.
Must have excellent personal computer skills and experience with standard business software.
Requires strong organizational skills, prioritization of workloads in order to meet deadlines, as well as detail orientation and conscientiousness.
Must have excellent interpersonal, public relations, and communications skills.
Must have organizational skills related to handling documents and associated paperwork.
Supervisory and administrative skills, including supervision of site staff and effective administration of the program.
Ability to provide leadership to other YMCA site staff in accordance with the YMCA mission.
Maintain a professional demeanor and exceptional interpersonal skills.
Full-time employees receive medical, dental and vision insurance, group life insurance and long-term disability paid by the Y; short-term disability, term life insurance and dependent life insurance is available for purchase; generous paid time off, retirement plan with employer contribution of 12% of salary (subject to eligibility requirements), free YMCA membership, free afterschool childcare and summer day camp and program discounts.
The YMCA of Western North Carolina is committed to equal opportunity in terms and conditions of employment for all employees and job applicants without regard to race, color, faith, gender, pregnancy, national origin, age, disability, sexual orientation, gender identity, veteran status, citizenship status, genetic information, gender expression, or any other characteristic protected by applicable law, except where a bona fide occupational qualification applies.
