About the Role As an Accounts Receivable Specialist, you will play a key role in managing customer invoicing, payments, and collections for our growing portfolio of retail, private label, and foodservice accounts. You'll help ensure timely cash flow while maintaining strong customer relationships in a fast-paced food manufacturing environment.
Key Responsibilities
- Generate and distribute accurate customer invoices daily/weekly based on sales orders and shipping documents
- Apply customer payments to accounts and reconcile accounts receivable sub-ledger to general ledger
- Monitor aging receivables, identify overdue accounts, and follow up with customers via phone, email, and statements to resolve discrepancies and collect balances
- Investigate and resolve billing disputes, short payments, deductions, and other issues in coordination with sales and customer service teams
- Prepare weekly/monthly A/R reports, including aging summaries, cash receipts forecasts, and bad debt analysis
- Maintain accurate customer records in the accounting system (including contact info, credit limits, terms, and payment history)
- Assist with month-end close processes, including journal entries and reconciliations
- Support cash application and bank deposit processes
- Collaborate with other departments to resolve order/shipping/invoicing issues
- Ensure compliance with company credit policies and internal controls
Qualifications
- High school diploma or equivalent required; Associate's or Bachelor's degree in Accounting, Finance, Business, or related field preferred
- 2+ years of experience in accounts receivable, collections, or general accounting (experience in manufacturing, food/beverage, or wholesale distribution is a plus)
- Proficiency in Microsoft Excel (pivot tables, VLOOKUPs, formulas) and experience with ERP/accounting software (e.g., QuickBooks, NetSuite, Sage, Microsoft Dynamics, or similar)
- Strong attention to detail with excellent numerical accuracy
- Good communication skills — professional phone etiquette and clear written correspondence
- Ability to manage multiple priorities and meet deadlines in a team-oriented environment
- Self-motivated with a proactive approach to problem-solving
Preferred Skills
- Knowledge of credit terms, deductions (e.g., promotions, allowances), and collections best practices
- Experience handling high-volume invoicing and multi-customer accounts
- Familiarity with food industry pricing/promotions is a bonus
Pay: From $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Accounts receivable: 2 years (Required)
Shift availability:
Work Location: In person
