This job posting is exclusively for employment with Stockyards Hotel and H3 Ranch. Although this position may be advertised on a shared careers platform or affiliated website, applications submitted through this posting will only be considered for opportunities at Stockyards Hotel and H3 Ranch.
ROLE SUMMARY: The Director of Outlets supports the overall leadership, strategy, and daily operations of the hotel’s food & beverage departments—including restaurant, bars, room service, and supporting areas. This role ensures elevated guest experiences, operational excellence, team development, financial success, and adherence to brand standards in alignment with Stockyards Hotel and H3 Ranch standards.
ESSENTIAL FUNCTIONS:
- Oversee and support all day-to-day operations across restaurant, bars, and in-room dining.
- Demonstrate full understanding of team roles and provide hands-on support as needed.
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Lead by example—model professional communication, service standards, integrity, and Stockyards Hotel’s values.
- Build an empowered, motivated, and accountable team culture focused on continuous improvement and Legendary Service.
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Provide daily leadership presence on the floor, engaging with guests and assisting team members.
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Maintain strong cost-management practices, including beverage cost, inventory, waste control, and labor utilization.
- Respond proactively to guest concerns, ensuring quick resolution and thorough follow-up.
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Perform and oversee opening and closing procedures, ensuring readiness and cleanliness of all F&B areas.
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Inspect dining areas, storage, and equipment for organization, cleanliness, and proper maintenance.
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Ensure compliance with corporate accounting policies, inventory protocols, and purchasing procedures.
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Collaborate with Marketing on activations, menu changes, events, and seasonal initiatives.
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Support continuous improvement strategies to increase efficiency, service quality, guest satisfaction, and team engagement.
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All other duties as assigned.
ENVIRONMENT / PHYSICAL REQUIREMENTS:
- Ability to stand, walk, and lead teams on the floor for extended periods.
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Must be able to lift, carry, or move up to 50 lbs without assistance.
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Comfortable working in hot/cold environments (kitchen, walk-ins, outdoor spaces).
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Ability to move through tight areas, climb stairs/ramps, and work in a fast-paced, high-volume environment.
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Supervises: F+B Managers, Supervisors, Bartenders, Servers, Hosts, Barbacks, Runners, Server Assistants, IRD Staff, and other assigned F&B employees.
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Responsible for daily leadership, coaching, operational oversight, accountability, and training.
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Partners with the property General Manager and Chef de Cuisine for department-wide decisions and leadership planning.
- 6+ years of progressive experience in food & beverage, culinary, or hospitality management
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4+ years of supervisory or shift leadership experience in a high-volume restaurant, hotel, or resort environment.
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Flexible schedule — must be available to work evenings, weekends, and holidays.
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Ability to effectively mentor, motivate, and develop teams.
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Strong problem-solving abilities, with a calm and professional approach under pressure.
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Embody our Core Values
- Previous experience in hotel food & beverage management (luxury or lifestyle preferred).
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Experience in multi-outlet operations (restaurant, bar, lounge, IRD).
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Experience opening new venues
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Experience in developing training programs or leading large teams.
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Experience with inventory systems, POS platforms, and scheduling software.
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Local market knowledge and familiarity
Stockyards Hotel / H3 Ranch complies with all laws prohibiting discrimination against employees and applicants based on race, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, citizenship status, disability, genetic information, or veterans' status.
