Job Overview
We are seeking a dedicated and organized Receptionist/Secretary to join our team. This role is essential in ensuring smooth operations at the front desk and providing exceptional customer service. The ideal candidate will be the first point of contact for clients and visitors, demonstrating professionalism and efficiency in managing administrative tasks.
Duties
- Greet clients and visitors warmly, providing a positive first impression of the organization.
- Manage incoming calls, directing them to the appropriate personnel while maintaining excellent phone etiquette.
- Schedule appointments and maintain calendars for staff members, ensuring efficient time management.
- Handle incoming and outgoing correspondence, including emails and packages.
- Maintain organized filing systems for both physical and digital documents.
- Assist with administrative tasks such as data entry, document preparation, and office supply management.
- Provide customer support by addressing inquiries and resolving issues promptly.
- Utilize Google Suite to create documents, spreadsheets, and presentations as needed.
- Support dental reception duties if applicable, including patient check-in/check-out processes.
Requirements
- Proven experience as a receptionist or in a similar administrative role is preferred.
- Strong customer service skills with the ability to communicate effectively with clients and colleagues.
- Familiarity with office equipment such as phone systems, computers, and printers.
- Proficiency in Google Suite applications (Docs, Sheets, Calendar) is highly desirable.
- Excellent organizational skills with attention to detail to manage multiple tasks efficiently.
- Ability to maintain confidentiality and handle sensitive information responsibly.
- A proactive attitude with the ability to work independently as well as part of a team.
- Previous experience as a dental receptionist or personal assistant is a plus but not mandatory.
Join us in creating an inviting atmosphere for our clients while supporting our team's administrative needs!
Job Type: Full-time
Pay: $900.00 - $1,200.00 per week
Work Location: In person