Join our Hertz, Dollar, Thrifty Car Rental team! We are seeking a Rental Return Agent to join our Asheville location. The Rental Return Agent provides superior, friendly, and efficient service during all aspects of the rental car process, and assists customer with the rental return process.
Responsibilities:
- Greet all customers as they arrive
- Assist customers with luggage
- Advise and review rental charges and provide an accurate receipt
- Inquire about service and satisfaction
- Inspect vehicle and determine fuel tank level
- Complete a service alert for any mechanical and/or body damage communicated by the customers
- Identify vehicles which are on hold for turn back, time or mileage, recall, or any other lock and verify their movement to the proper lot location
- Assist service department with vehicle cleaning as needed
- Keep lot organized for ease of access and traffic flow
- Knowledge of rental/return documents, fuel services, surcharges, and optional coverage
- Understand the damage loss reporting procedure
In addition to our competitive compensation package, GSPT also provides benefits to full time employees, which include:
- Medical and Dental Insurance
- Paid Vacation Time
- 401K Plan (with 4% matched after 6 months of employment)
- Employee car rental discount
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
