We're looking for our next great Front of House Team Members!
At Chick-fil-a Poplar Avenue, the team member role is more than just a job, it's an opportunity to be a hospitality professional and earn a premium wage. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. If you are looking for a great work environment with true career opportunities, then Chick-fil-A Poplar Avenue is the place for you. This is a great opportunity for people of all ages and backgrounds, and no experience is necessary.
Roles and Responsibilities:
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Completing tasks and ensuring that products and guest experience are consistent with the Chick-fil-A brand, culture and the Operator's vision
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Work with urgency to complete tasks efficiently and achieve operational excellence in all that you do
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Preparing, assembling and serving products to food station according to Chick-fil-A standards
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Communicate clearly with fellow team members and leaders
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Stand for periods of up to 5 hours in length
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Basic mathematical and measurement skills
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Maintain a sanitary and safe restaurant by mopping, sweeping floors, removing trash, cleaning and equipment care
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Always courteously greet guests
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Maintaining a well-groomed and clean appearance and always dressing professional
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Fulfill other duties as required to assist team members and leadership with necessary tasks
Our expectations from You:
- Serving others is hard work. If that concerns you, there may be a better place for you to work
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Strive to be a hospitality professional - not a hospitality amateur
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When you are scheduled to work, be here on time - every time
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Arrange for a substitute when unable to work your scheduled shift
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If hired to work this afternoon, nights and weekend shift - that is what it means nights and weekends
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We expect you to be honest and have integrity in all that you do here
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We expect a great attitude every time you work
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Admit mistakes and take responsibility to get better
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Share credit with teammates
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Resolve conflict quickly and professionally
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We expect you to go the extra mile for our guests and your fellow team members by showing them honor, dignity and respect
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We expect you to have a heart for service and teamwork
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We expect you to come in your full uniform & dressed professionally. Your appearance matters
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We expect you to read our Team Member Handbook and follow all policies within it
Our Commitment to You:
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Work in a positive environment where you'll feel like you're a part of the family
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Ability to learn valuable skills from one of the fastest growing, most recognized, and highly praised brands.
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To have a great attitude towards you! We are making an investment in you!
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To provide a safe working environment
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To provide opportunities for advancement based on your performance and our needs.
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To provide a free meal each time you work 6 hours or more
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Receive focused training by leaders who care about you professionally and personally
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Sundays off!
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Smile
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Create and Maintain Eye Contact
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Speak Enthusiastically
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Make Emotional Connections with Guests
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Greet Customers warmly and provide exceptional customer service throughout their visit
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Take food and beverage orders accurately using our POS system
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Handle cash transactions with precision, including cash handling and cashiering duties
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Upsell menu items to enhance guest experience and increase sales opportunities
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Maintain cleanliness and sanitation standards by cleaning tables, work areas and adhering to food safety protocols
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Manage time effectively during busy periods to ensure prompt service and customer satisfaction
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Support inventory management by restocking supplies and monitoring product freshness
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Follow all food handling, sanitation, and safety regulations to ensure a safe environment for guests and staff
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Honor and encourage others to follow the vision and values of the restaurant
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Adhere to Chick-fil-A rules and dress code standards at all times
Join us as a Nighttime Front of House Team Member where your energy fuels memorable guest experiences! We're dedicated to fostering a positive workplace that values your contributions while offering opportunities for growth in the vibrant food industry.
