Job description- Personal Banker
Summary
The Personal Banker position will efficiently process a variety of customer transactions, while providing the highest level of service. They will create meaningful relationships with new clients while strengthening relationships with existing clients. A strong work ethic, commitment to accuracy and confidentiality are required.
Essential Functions
- Engages clients promptly as they come into the branch in a warm and friendly manner making them feel welcome and valued.
- Assists in managing lobby flow by directing clients to who can assist in their needs.
- Open new personal and business accounts while promoting the banks products and services.
- Process wire transactions in a timely, efficient, detail-oriented manner.
- Processes general account maintenance including but not limited to, change of address, changing phone numbers or emails, and debit card maintenance.
- Become the expert in all of the things that Bank7 has to offer so that they can promote them to our clients.
- Assist on the teller line and maintain a personal balanced cash drawer.
- Respond to customer inquiries and concerns; researching and identifying solutions
- Cooperate with other office staff to answer company phones.
Required Skills/Abilities
- Excellent customer service skills, including verbal and written communication skills.
- Adhere to the banks policies and procedures.
- Proficiency with Microsoft Word, Microsoft Excel, and Adobe Acrobat
- Time-management and organizational skills.
- Strong analytical and problem-solving skills.
- Ability to effectively contribute to a positive team environment
- Careful attention to detail.
- Strong work ethic and high integrity
- Strong computer and 10 key skills
Education and Experience
- 3+ years in financial services or retail/business banking
- Bachelor’s degree in finance, business, or equivalent training preferred.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Prescription drug insurance
- Vision insurance
Experience:
- Banking: 1 year (Preferred)
Ability to Commute:
- Geary, OK 73040 (Required)
Work Location: In person
