We’re looking for talented, friendly, professional, and customer-oriented Host to join our team. The ideal candidate is passionate about hospitality and enjoys creating a warm and welcoming experience for every guest. Bilingual (English/Spanish) is a plus.
Benefits:
Health insurance
Responsibilities:
- Greet and welcome guests with a positive attitude.
- Answer phone calls and assist the costumers.
- Communicate effectively with guests and team members.
- Maintain welcoming front-of-house area.
- Ensure every guest receives outstanding customer service from arrival to departure.
- Conduct guest experience reviews and follow up on opportunities to improve service standards.
Qualifications:
- Excellent customer service and communication skills.
- Friendly, outgoing, and professional demeanor.
- Ability to multitask and remain calm in a fast-paced environment.
- Strong organizational and teamwork skills.
- Previous host or restaurant experience is a plus but not required.
- Flexible availability, including evenings, weekends, and holidays.
Operational Excellence:
- Guests feel welcomed and valued from arrival to departure.
- The host stand operates efficiently and professionally.
- Strong communication between front-of-house and management teams.
- Consistent execution of service and operational standards.
Tech Comfort
- Comfortable using tablets and digital training platforms.
- Capable of guiding others through digital modules.
Experience:
