The Regional Director of Administrative Services serves as a key partner to community leadership, Directors of Administrative Services, Payroll, HRIS, Talen Acquisition, Learning & Organizational Development, and HR Business Partners. This position helps drive operational consistency, strengthen compliance, support DAS capability development, and ensure company standards are followed across assigned communities.
Key Responsibilities Include:
- Serve as a field-level HR operations and compliance resource for assigned communities.
- Support consistent execution of HR policies, procedures, payroll processes, onboarding, and documentation standards.
- Provide first-level employee relations triage, fact-finding, documentation support, and escalation of more complex matters.
- Conduct community HR audits and identify opportunities to improve compliance, accountability, and process execution.
- Partner with Learning &OD, HR Business Partners, & Talent Acquisition to reinforce training, system usage, and best practices.
- Coach, support, and develop Directors of Administrative Services within assigned communities.
- Partner with Executive Directors and department leaders to strengthen HR-related operational accountability community wide.
- Support rollout and implementation of HR initiatives, programs, and system changes at the community level.
- Provide DAS or payroll coverage as needed to support business continuity.
Qualifications:
- Bachelor’s degree in Business Administration, Human Resources, or a related field preferred; equivalent experience will be considered.
- Minimum of 5 years of directly related experience in human resources, administrative operations, payroll, employee relations, onboarding, or compliance.
- Prior assisted living, healthcare, hospitality, or multi-site field operations experience strongly preferred.
- Working knowledge of payroll systems, HRIS platforms, time and attendance systems, and Microsoft Office.
- Strong communication, organization, follow-up, and problem-solving skills.
- Ability to work independently, manage competing priorities, and travel regularly throughout assigned region.
- Must maintain a valid driver’s license and acceptable driving record.
Ideal Candidate:
The ideal candidate is hands-on, highly motivated, organized, professional, great sense of humor, and comfortable working in a fast-paced, multi-site environment. This person should be able to build strong relationships with community leaders while reinforcing accountability, process consistency, and compliance standards.
Required
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Bachelors or better in Human Resource Administration or related field
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
