Job Overview
We are seeking a reliable and professional Front Desk Concierge to join our residential building team at 42 Broad St, Mount Vernon, NY. In this role, you will be the first point of contact for residents, visitors, and vendors, helping create a safe, welcoming, and well-organized environment. The ideal candidate is friendly, attentive, and able to deliver excellent customer service while maintaining building procedures and security standards. This is a great opportunity for someone who enjoys working with people in a fast-paced residential setting.
Duties
- Greet residents, visitors, and vendors in a professional and welcoming manner
- Monitor building access and ensure proper visitor sign-in and security procedures are followed
- Answer calls and assist with resident inquiries in a courteous and efficient manner
- Assist with package handling, deliveries, and resident service requests
- Report maintenance, safety, or security concerns to management promptly
- Maintain a clean and organized front desk area at all times
- Follow building policies and support overall site operations as needed
Skills
- Strong customer service and communication skills
- Professional, friendly, and dependable demeanor
- Ability to multitask and stay organized during busy periods
- Basic computer and phone skills
- Prior concierge, security, hospitality, or front desk experience preferred
- Ability to remain calm and professional in a residential building environment
- Strong attention to detail and reliability are essential
Schedule
- Thursday: 4:00 PM – 12:00 AM
- Friday: 4:00 PM – 12:00 AM
- Saturday: 4:00 PM – 12:00 AM
- Sunday: 10:30 AM – 7:00 PM
- Monday: 12:00 PM – 8:00 PM
Pay
Pay: $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
