Why Join 4Dock?
4Dock (www.4dock.com) is a growing B2B supplier of industrial packaging and shipping materials — including stretch wrap, protective packaging, and warehouse supplies — serving businesses across the United States. We combine the speed and availability of a local supplier with competitive pricing and a people-first approach to customer service.
We are expanding our sales team and looking for a driven, outgoing Account Manager to represent 4Dock in the field, build lasting relationships with local businesses, and grow our customer base from the ground up.
Position Responsibilities
Field Sales & Prospecting
- Spend the majority of your week in the field — visiting local warehouses, manufacturers, moving companies, logistics firms, and other B2B businesses to introduce 4Dock and generate new accounts.
- Proactively prospect new customers through door-to-door canvassing, cold outreach, referrals, and networking within your assigned territory.
- Conduct in-person meetings and on-site visits with both new prospects and existing customers to understand their needs and present tailored solutions.
- Schedule and plan weekly visit routes to maximize territory coverage and customer touchpoints.
Account Management & Growth
- Manage and grow a portfolio of active customer accounts, ensuring ongoing satisfaction and identifying upsell and cross-sell opportunities.
- Develop and maintain strong, long-term relationships with key decision-makers, buyers, and operations managers at client businesses.
- Act as a trusted advisor — understand each client's operational needs and proactively recommend the right products and quantities.
- Provide exceptional customer service and follow up on orders, deliveries, and any product concerns in a timely manner.
Sales Strategy & Reporting
- Achieve monthly and quarterly sales targets; track and report on pipeline activity, new accounts opened, and revenue generated.
- Create effective business solutions for customers using 4Dock's product catalog, including stretch wrap, packaging, and related supplies.
- Relay market feedback, competitive intelligence, and customer insights to management to inform product and pricing strategy.
- Collaborate with internal operations and support teams to ensure seamless order fulfillment and customer experience.
Minimum Requirements
- Bachelor's degree preferred
- Valid U.S. driver's license with a clean and safe driving record; reliable personal vehicle required for field visits.
- Fluent in English with excellent verbal and written communication skills; ability to confidently present to and negotiate with business decision-makers.
- Strong interpersonal skills — you are outgoing, persistent, and genuinely enjoy meeting new people and building relationships.
- Self-motivated and able to manage your own schedule and priorities with minimal supervision.
- Comfortable with frequent local travel throughout the Ontario, CA area and surrounding Inland Empire/Southern California territory.
- Excellent problem-solving skills and attention to detail.
Preferred Qualifications
- 1–3+ years of outside sales, territory sales, or customer-facing B2B sales experience.
- Prior experience selling packaging, industrial supplies, logistics services, or similar product categories a strong plus.
- Familiarity with CRM tools and basic sales reporting.
- Bilingual (English/Spanish) a plus given the local business community.
What Success Looks Like
In your first 30 days, you'll complete product and territory onboarding and begin building your prospect list. By 90 days, you'll have established a regular cadence of customer visits, opened new accounts, and be tracking toward your first sales milestone. Within your first year, you'll have a growing territory with loyal repeat customers and a reputation in the local business community as the go-to contact for quality packaging supplies.
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
