General Summary
The analyst, under general supervision, but in line with established policies and procedures, is responsible for the bank’s fraud functions which involve a wide range of duties related to all departments within CNB.
Principal Duties and Responsibilities
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Responsible for staying up to date on and complying with all applicable banking laws and regulations as well as CNB policies and procedures.
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Handle telephone inquiries from customers, the personnel of other departments, other financial institutions, and law enforcement regarding fraud.
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Review Fraud Net, Loss Avoidance, and CrimeDex alerts for fraudulent activity.
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Monitoring and investigating all items in Fraud Manager, Fiserv daily reports, FraudMap, and other software for fraudulent activity.
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Process and file fraudulent items with Law Enforcement to try to recover losses to the bank.
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Verify debits and deposits on all new accounts.
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Assist in processing Subpoenas and Garnishments.
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Complete SARS for compliance.
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Complete numerous spreadsheets on fraudulent activity.
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Keep up to date on the latest fraud scams and activity.
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Assist Compliance Department with Compliance Committee meetings and keep track of bank policies and procedures up for Board approval.
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Maintain regular and punctual attendance.
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Work cooperatively with others.
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Work overtime as needed.
- Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification.
