Job Overview
We are seeking a dynamic and highly organized Operations Manager to lead our service operations with energy and precision. In this pivotal role, you will oversee daily service activities, manage a diverse team, and ensure seamless execution of work in progress control, customer service, and operational procedures. Your leadership will drive company performance, foster a positive work environment, and uphold our commitment to excellence. This position offers an exciting opportunity for a motivated professional to make a significant impact in a fast-paced retail setting by leveraging strong management skills and industry knowledge.
Duties
- Lead and supervise staff, including assistant managers and sales teams, ensuring effective team management and employee development
- Oversee daily operations such as cash handling, POS system management, inventory control, merchandising, and stock replenishment
- Implement and monitor sales strategies to meet or exceed revenue targets while maintaining high standards of customer service
- Manage purchasing processes, pricing strategies, and vendor negotiations to optimize inventory levels and profitability
- Conduct interviewing, employee orientation, training & development sessions to build a skilled and motivated team
- Ensure compliance with company policies, safety regulations, payroll processing, bookkeeping, and operational procedures
- Utilize management tools for budgeting, sales analysis, and operational reporting to support strategic decision-making
Experience
- Proven management experience in retail or grocery store environments with a focus on operations oversight
- Demonstrated supervisory experience with teams in sales or customer service roles; experience managing retail sales teams is highly desirable
- Strong background in inventory management, POS systems operation (including wireless sales), and cash handling procedures
- Excellent negotiation skills with vendors and staff; experience in purchasing and pricing strategies is preferred
- Multilingual or bilingual abilities are advantageous for engaging diverse customer bases
- Familiarity with retail math concepts such as budgeting, pricing calculations, and basic financial analysis
- Prior experience in training & development programs along with effective managerial communication skills is essential
Join us to lead a vibrant team where your expertise will shape the success of our store operations. We value energetic leaders who thrive on organizational excellence and customer satisfaction. If you’re ready to take your management career to the next level in a lively retail environment that rewards initiative and innovation—apply now!
Pay: $69,712.29 - $81,911.57 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
Work Location: In person
