Company: Colonial Security Services
Job Title: Security Officer
Location: Providence, RI
Shift Available: Mon-Fri 7pm-1am
Position Summary:
Join our team as a Front Desk Security Officer at Colonial Security Services. As a Front Desk Security Officer, you will play a key role in ensuring the safety and security of our residents while providing excellent customer service. This is an exciting opportunity for individuals who are dedicated to maintaining a secure and welcoming environment in a high-end residential setting.
Responsibilities:
Customer Service:
-
Greet residents and guests in a professional and courteous manner.
-
Provide exceptional customer service by addressing inquiries, resolving issues, and assisting with resident needs.
-
Maintain a friendly and approachable demeanor to enhance the overall resident experience.
Security:
-
Monitor and control access to the property, ensuring only authorized individuals enter.
-
Conduct regular patrols of common areas to deter and detect security issues.
-
All patrols will be documented using a mobile device
-
Respond promptly to security incidents, emergencies, and alarms.
-
Create daily logs and incident reports
Package Management:
-
Receive and scan incoming packages, ensuring accurate tracking and delivery to residents.
-
Effectively manage package storage and distribution, maintaining a secure and organized system.
Qualifications:
-
Security experience is preferred
-
Proven experience in customer service and security roles.
-
Excellent communication and interpersonal skills.
-
Ability to remain calm under pressure and handle emergency situations.
-
Strong attention to detail and organizational skills.
-
Familiarity with package management systems and security protocols.
-
Knowledge of the local area and amenities is a plus.
-
Availability to work evenings, weekends, and holidays as needed.
