Description:
Rate $21.00
OVERSEE THE DELIVERY OF SERVICES IN THE CRISIS PROGRAM
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Read staff log and guest files when coming on shift.
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Serve as a receptionist by answering the phone and door.
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Monitor meal, snacks and, cleanup of Crisis guests.
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Oversee the registering and checking in of guests on your shift.
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Provide guests with emergency clothing and inform Case Manager of other clothing needs.
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Assess the physical, emotional and spiritual needs of Crisis guests; intervening whenever possible and referring when appropriate.
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Document all activities and file appropriately (i.e., daily log book, incident reports and guest files).
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Keep office clean and straightened.
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Assist volunteers on your shift.
UPHOLD A STANDARD WITH ALL CRISIS PROGRAM GUESTS, VISITORS, VOLUNTEERS AND CO-WORKERS THAT ALIGNS WITH PROGRAM EXPECTATIONS AND EXHIBITS CHRISTLIKENESS
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Counsel those individuals that fall short of meeting the program and spiritual expectations.
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Model Christ through your actions and words as you seek to help these individuals overcome conflict.
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Look for opportunities to make referrals.
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Be vigilant for any inappropriate behaviors, (i.e., smoking, drugs and/or alcohol possession or use, threats or physical violence, thievery and/or weapons).
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Exhibit non-threatening conflict resolution amidst guest disputes.
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Enforce program principles and procedures in a spirit of compassion and respect.
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Document any and all corrective actions and file where designated.
MAINTAIN A SAFE AND SECURE ENVIRONMENT
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Conduct random bunk checks to make sure everything is safe and secure. Make sure guests are in their appropriate bunks after hours. Document information regarding guests returning after curfew.
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Manifest vigilance in helping to prevent any accidents, acts of violence, and/or any crisis situations from occurring.
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Note any hazards or potentially hazardous situations and either correct or refer the issue to the Case Manager or Homeless Services Supervisor.
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Notify appropriate Emergency Personnel (medical, mental health, law enforcement, fire department, etc.).
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Defuse and/or refer all incoming Crisis telephone calls; documenting for follow-up.
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Supervise guest intake and departure.
ADDITIONAL RESPONSIBILITIES
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Attend weekly staff meetings as requested.
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Attend any internal/external training or seminars, as suggested by Homeless Services Supervisor.
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Attend any required First Aid, CPR, and/or Fire Safety training as scheduled by Homeless Services Supervisor.
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Monitor medicines needed by guests.
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Oversee dinner and cleanup.
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Perform related work and other duties when required and as assigned.
Requirements:
PHYSICAL FACTORS
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Occasional lifting, moving, reaching, bending, twisting and stooping.
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Ability to lift up to 30 pounds.
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Frequent standing and walking.
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Continuous sitting.
SPIRITUAL RESPONSIBILITIES
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Take every opportunity to share the Gospel of Jesus Christ with others.
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Provide spiritual encouragement to staff, volunteers, guests, and
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residents.
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Invest in the spiritual development of staff, guests, residents, and
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donors.
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Pray for and with staff, volunteers, guests, residents, and donors.
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Ensure actions and policies reflect the Christian values and purpose of
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the Mission.
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Handle relational conflicts according to the Staff Covenant of Romans 12:18 and Matthew 18:15-19
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Memorize monthly Scripture, Mission Statement, and Mission Core Values.
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Participate in corporate prayer and Scripture reading, staff chapel services, and all spiritual gatherings.
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Support and attend annual mandatory Evangelism In Service training to
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grow in knowledge of leading others to faith in Christ.
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Participate in annual spiritual growth training through organization selected curriculum.
QUALIFICATIONS
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Minimum requirement High School or GED.
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Must demonstrate compassion toward the poor, needy, and homeless.
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Must manifest Christian character traits of integrity, trustworthiness, responsibility, etc.
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Must display respect, gentleness, and accountability when interfacing with Crisis guests.
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Must be teachable and function as a team player; willing to resolve conflicts with others in the appropriate and acceptable manner.
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Must use good judgment.
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Must be punctual.
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Must be able to follow verbal and written instructions.
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Must engage in safe and healthy work practices, both on the premises and off-site facilities. Must take an active part ensuring the safety, health and well-being of all of our staff, volunteers, and Mission guests.
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J03 license required within 90 days of hire.
