Job Overview
Are you a motivated leader with a passion for delivering exceptional customer service and managing dynamic food service operations? As a Shift Leader at our fast-paced casual dining restaurant, you will be the driving force behind daily restaurant performance, ensuring smooth operations, high-quality food preparation, and outstanding guest experiences. This role offers an exciting opportunity to develop your management skills while working in a lively environment that values teamwork, efficiency, and hospitality excellence. Your energetic approach and leadership will inspire your team to succeed and create memorable dining experiences for every guest.
Duties
- Oversee daily restaurant operations during your shift, ensuring all team members deliver top-notch customer service and food quality.
- Lead staff training and development initiatives to enhance skills in food preparation, food safety, and customer engagement.
- Manage inventory control by monitoring stock levels, placing orders, and minimizing waste to maintain profitability.
- Supervise food handling procedures, ensuring compliance with health regulations and safety standards across kitchen and front-of-house areas.
- Utilize POS systems such as Aloha POS and Micros POS for order processing, cash handling, and sales reconciliation with accuracy and integrity.
- Coordinate shift management activities including scheduling, assigning tasks, and supervising team members to optimize productivity.
- Support management in budgeting efforts, cost control measures, and maintaining operational standards that align with brand expectations.
Skills
- Proven experience in food preparation, cooking techniques, and quick service or fast food restaurant environments.
- Strong leadership skills with experience supervising teams in hospitality or restaurant settings.
- Excellent customer service skills with the ability to handle guest concerns professionally and efficiently.
- Familiarity with POS systems like Aloha POS and Micros POS for order processing and sales tracking.
- Knowledge of inventory control practices, food safety protocols, and kitchen management procedures.
- Ability to train staff effectively in food handling, culinary techniques, and hospitality standards.
- Experience managing shift operations within casual dining or similar fast-paced food industry environments. Join us as a Shift Leader to make an impact every day by leading a vibrant team dedicated to delivering delicious food and memorable guest experiences! Your enthusiasm for hospitality combined with your management expertise will help drive our success forward while fostering a positive work environment where everyone thrives.
Pay: $13.00 - $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Work Location: In person
