Job Summary:
The Intensive Outpatient Program manager is responsible for oversite of the day to day operation of the Outpatient Behavioral Health Programs. Additionally, he/she is expected to function well as a member of the multidisciplinary team and participate in the unit community relations program.
Functions and Duties:
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Provides oversite and clinical supervision of staff.
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Provides departmental orientation with new staff.
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Supervision of daily client treatment and care.
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Represents OP BH by participating on community and hospital committees as an expert in the mental health field.
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Assists with the development and implementation of program goals.
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Ensures appropriate documentation of services rendered according to the Program design and regulatory standards.
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Monitors program integrity through the appropriate staff credential and educational competencies.
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Monitors and assures Outpatient Program components meet client and community goals and Regulatory compliance.
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Assists with development of written policies related to regulatory standards.
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Participate and promote activities regarding Process Improvement.
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Completes monthly chart audits.
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Submits quality improvement data to Director on a monthly basis.
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Possess knowledge of various psychiatric diagnosis cared for in the OP.
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Monitors accuracy of billing procedures OP Services.
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Conducts safety rounds to identify problems and requests corrections via work orders, as appropriate.
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Establishes collaborative relationship with physicians and other members of the health care team.
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Conducts group therapy sessions as assigned.
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Provides leadership for group sessions and documents client participation and daily progress.
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Provides one-on-one sessions with client as appropriate and documents accordingly.
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Performs all other duties as assigned.
Minimum Qualifications:
Education
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Master’s Degree social work, psychology, social science or related fields form an accredited college or university required.
Experience
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3-5 years behavioral health outpatient supervisory experience required.
Certifications, Licenses, and Registrations
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LCSW, LCPC, Licensure in social service field required.
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BLS Certification required or obtained within 6 months of employment.
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De-Escalation and restraint training certification obtained within 6 months of hire is required.
Skills and Abilities
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Knowledge of counseling theory, crisis interventions, individual, family, and group therapy modalities.
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Knowledge of the DSM5 and the State of Illinois mental Health and Developmental Disabilities Act
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Able to work independently with minimal supervision and exercise independent judgement and initiative.
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Requires a concentrated level of attention with a High level of organizational skill.
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Ability to effectively communicate and interact with clients, visitors, and organization personnel and perform in a positive, courteous, flexible, an adaptive manner.
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Familiarity with Joint Commission standards.
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Familiarity with billing process and authorization management.
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Ability to operate standard office equipment (i.e. copier, facsimile machine, 10-key, etc.); personal. computer and printer and specific computer software.
Physical Demands:
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Sit or stand for a prolonged period of time.
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Regular working with and viewing of computer screens.
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Ability to lift up to, but not limited to 25 pounds.
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Requires bending, stooping, and walking.
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Requires good body mechanics to prevent injury
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Participates in SECURE.
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Must be able to wear personal protective equipment (PPE) (mask, gown, gloves) when required
