Description:
- Perform electronic banking functions, including setup, configuration, maintenance, and customer support of online banking products, i.e. NetTeller, Bill Pay, Cash Management, Mobile Deposit, etc.
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Monitor and research fraud alerts.
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Perform a variety of computer operation duties by conducting specific system checks, evaluating problems, and proposing and implementing solutions.
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Process incoming and outgoing ACH files, and support Cash Management customers.
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Assist in processing of third-party business payments.
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Perform transaction proof duties to ensure the processing of items by the end of the day.
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Perform a variety of bank statement and notice-related duties, as well as sorting and processing mail.
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Constructively interact with co-workers.
HOURS will average approximately 40 per week. This position is budgeted for 2,080 hours per year.
Requirements:
- Proficient in Microsoft Office Suite and related program software.
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Proficient with or the ability to quickly learn position-related software, including AS/400 system.
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Ability to effectively use general office equipment.
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Electronic banking and computer hardware experience.
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Associate degree or equivalent educational experience. (preferred)
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Familiarity with Online and Mobile Banking applications, a plus.
