Job Overview
We are seeking a highly organized and proactive Gastroenterology Surgical Scheduler to join our dynamic healthcare team. In this vital role, you will coordinate and manage the scheduling of surgical procedures, ensuring seamless communication between patients, surgeons, anesthesia providers, and support staff. Your expertise will help optimize operating room utilization, improve patient experience, and support efficient clinic operations. This position offers an exciting opportunity to contribute to high-quality patient care through meticulous scheduling and administrative excellence.
Duties
- Schedule surgical procedures accurately within electronic health record (EHR) systems such as g Med Epic, Meditech, Athenahealth, or eClinicalWorks, ensuring all necessary documentation is complete.
- Verify insurance coverage and perform insurance authorization and verification processes to facilitate smooth preoperative planning.
- Review medical records and documentation to confirm patient eligibility, medical necessity, and compliance with HIPAA regulations.
- Coordinate with physicians, anesthesiologists, nursing staff, and other healthcare professionals to confirm operative dates and prepare care plans.
- Manage patient communication by providing clear instructions regarding preoperative preparations, fasting guidelines, and post-surgical care.
- Maintain detailed records of scheduling activities, cancellations, reschedules, and related correspondence for audit purposes.
- Assist with billing processes by ensuring accurate CPT (Current Procedural Terminology) coding and ICD (International Classification of Diseases) coding for surgical procedures.
- Utilize computer skills including Microsoft Office suite for documentation review, report generation, and data entry.
- Handle multi-line phone systems with professionalism using excellent phone etiquette to address patient inquiries or rescheduling needs.
- Ensure compliance with HIPAA standards by safeguarding patient information during all scheduling activities.
Experience
- Previous experience in a medical office environment or healthcare setting is required; clinic or hospital experience is highly preferred.
- Demonstrated proficiency with EMR systems such as Epic, Meditech, Athenahealth, or similar platforms is essential.
- Strong knowledge of medical terminology, CPT coding, ICD-9/ICD-10 coding systems, and medical billing procedures is necessary for accurate documentation and billing support.
- Experience in medical scheduling within surgical or outpatient clinics is highly desirable.
- Bilingual abilities are a plus to effectively communicate with diverse patient populations.
- Familiarity with insurance verification processes and Medicare guidelines will enhance your success in this role.
- Excellent organizational skills combined with attention to detail are critical for managing multiple schedules efficiently.
- Strong interpersonal skills including customer service orientation and phone etiquette will ensure positive interactions with patients and team members alike. Join us as a Surgical Scheduler where your dedication to detail and exceptional organizational skills will directly impact patient care quality! We value energetic professionals who thrive in fast-paced environments while maintaining accuracy and compassion at every step of the surgical process.
Pay: $24.64 - $26.00 per hour
Benefits:
- Health insurance
- Paid time off
Work Location: In person
