GLO Resources is seeking an experienced Rapid Oil Change Manager to work in Gonzalez, LA. The pay is between $52,000 and $72,000 per year, based on experience. This position works full-time from Monday through Saturday, 45 – 50 hours per week.
Position Summary: The Rapid Oil Change Manager is responsible for overseeing the daily operations of a fast-paced automotive service center, ensuring exceptional customer service, efficient workflow, and high-quality vehicle maintenance services. This role leads service technicians, manages customer interactions, oversees administrative functions, and ensures all services are performed safely and accurately. The ideal candidate has a strong background in automotive maintenance, proven leadership experience, and the ability to effectively manage both operational and customer service responsibilities.
Key Responsibilities:
- Manage the day-to-day operations of the automotive service center to ensure efficient, safe, and profitable performance.
- Supervise, train, schedule, and motivate service technicians and support staff.
- Ensure oil changes, fluid services, filter replacements, vehicle inspections, and other preventive maintenance services are completed accurately and efficiently.
- Maintain high standards of customer service by addressing customer questions, concerns, and service recommendations professionally.
- Perform vehicle inspections and assist technicians with diagnosing maintenance needs when necessary.
- Accurately enter customer, vehicle, and service information into the company's computer system.
- Prepare invoices, process service transactions, and maintain accurate service records.
- Monitor inventory levels and coordinate the ordering of oils, filters, fluids, and other shop supplies.
- Ensure compliance with company policies, safety procedures, environmental regulations, and industry best practices.
- Manage labor productivity, workflow efficiency, and overall shop performance.
- Assist with recruiting, onboarding, and performance management of team members.
- Maintain a clean, organized, and professional service environment.
Qualifications:
- Previous management experience within a quick-lube, automotive service center, dealership service department, or similar automotive environment.
- Experience with point-of-sale systems, inventory management software, and service management platforms.
- Strong knowledge of oil changes, air filter replacement, fluid checks, and basic vehicle maintenance services.
- Proficiency with computer systems and the ability to accurately enter customer and vehicle information.
- Experience handling invoicing, service documentation, and administrative responsibilities.
- Excellent communication and customer service skills.
- Strong organizational, problem-solving, and leadership abilities.
- Knowledge of automotive service sales and customer retention practices.
- ASE certifications or other automotive industry credentials.
Physical Requirements:
This position involves regular physical activity, including:
- Standing for prolonged periods.
- Frequent bending, kneeling, and crouching.
- Pushing and pulling heavy objects.
- Lifting and carrying up to 25 pounds.
Benefits Offered:
- Health Insurance
- Vision Insurance
- Dental Insurance
- 401(k) Eligibility
- Others to be discussed
Pay: $52,000.00 - $72,000.00 per year
Application Question(s):
- What quick-lube or Automotive Center experience do you have?
- Do you have any certifications in the automotive industry?
Work Location: In person