Position Summary
The role of the Director of Information Technology (IT) is to lead, plan, organize, and direct the activities of the infrastructure, cloud, networking, telecom, collaboration, workplace services, operations, and service desk teams to deliver, maintain, and support critical information technology services. Will be responsible for demonstrating leadership that reflects Fayman’s culture and values
Essential Functions
- Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics.
- Oversees security of systems, networks, and enterprise information.
- Design and establish IT policies and systems to support the implementation of strategies set by upper management.
- Identify and manage the need for upgrades, configurations or new systems and report to senior leadership.
- Manage the analysis of the business requirements of all departments to determine their technology needs and support through IT staff members.
- Plan, develop and control the IT budget and report on expenditures.
- Purchase efficient and cost-effective technological equipment and software.
- Develops and maintains relationships with external IT vendors and service providers.
- Provide leadership in the oversight of all technology operations and evaluate them according to functionality, efficiency, and established goals.
- Responsible for the GAP analysis in systems and ERP implementation and maximization.
- Provides technical leadership. Guides, coaches, and develops IT team members.
- Schedules, assigns, and provides oversight on IT projects.
- Develops and supports EWTC team members’ growth with intentional and planned IT training in their areas of responsibility.
- Plans and conducts performance appraisals for supervised staff.
- Works closely with cross-functional leaders, demonstrating the ability to communicate, collaborate and influence across various stakeholder groups.
- Serves as IT leadership through the organization.
- Perform other related duties as assigned.
Knowledge, Skills, and Abilities:
- Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics
- Oversees security of systems, networks, and enterprise information
- Design and establish IT policies and systems to support the implementation of strategies set by upper management
- Identify and manage the need for upgrades, configurations or new systems and report to senior leadership
- Manage the analysis of the business requirements of all departments to determine their technology needs and support through IT staff members
- Plan, develop and control the IT budget and report on expenditures
- Purchase efficient and cost-effective technological equipment and software
- Develops and maintains relationships with external IT vendors and service providers
- Provide leadership in the oversight of all technology operations and evaluate them according to functionality, efficiency, and established goals
- Responsible for the GAP analysis in systems and ERP implementation and maximization
- Performs other duties as assigned.
Education and Experience:
- Bachelor’s degree in Information Technology, or a closely related field, preferred.
- Minimum of seven (7) years’ experience in the Information Technology field, or equivalent combination of education and experience preferred.
- At least five (5) years in a managerial role overseeing an entire department.
- Experience in direct management of a major IT operation
- Proven experience in IT infrastructure strategic planning and development, project management, and policy development
Supervision Exercised
- Supervises information technology staff. Reports to the Managing Director.
Physical Demands/Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to stand, walk, use hands for typing, and talk or hear. The employee is occasionally required to sit and reach with hands and arms.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is in an office setting with comfortable temperatures and moderate noise levels.
Pay: $110,000.00 - $145,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
