As an AI Solutions Consultant, you’re the trusted advisor customers turn to when they want to get more out of ChurnZero. You uncover where customers are looking to solve new challenges, show them how our solutions — led by our AI products and spanning the wider portfolio — can solve them, and build the recommendation that gets them there. You work closely with our Customer Success Managers, who own the relationship and close the deal, so your focus remains on diagnosis, fit, and presenting a compelling case for value.
Join ChurnZero, a leader in customer success platforms and partnerships — recognized by G2 as a category leader and honored for excellence by SIIA CODiE, Appealie Awards, and Customer Success Collective. This is your chance to shape the future of AI-powered customer success, grow alongside an award-winning team, and build a career that truly matters.
Job Title: AI Solutions Consultant
Classification: Exempt
Reports to: Vice President, Customer Success
Location: Remote, US-based
Target Annual Base Salary: $90,000 to $92,000
Target Annual OTE Range: $105 K to $110 K
What You’ll Do
Who You Are
Experience and Skills
Personal attributes
Why Join Our Team
Cross-functional from day one — you’ll work closely with Customer Success, Marketing, Enablement, and Product.
About ChurnZero
ChurnZero is the AI-powered platform and partner for customer growth, engineered for customer teams to deliver more recurring revenue and customer value at scale. ChurnZero's customer growth software connects proprietary Customer Success AI™, analysis, and automation to the customer experience, enabling personalized in-app communication, advanced health scoring, actionable reporting, accurate revenue forecasting, and scalability across every stage of team maturity. ChurnZero's team prides itself on being a top-rated partner, consultant, and coach to customer teams worldwide. Founded in 2015, ChurnZero is a remote-first company with headquarters in Washington, D.C.
