Role SummaryWork within the leadership teams in pursuit of excellence in FOH & Drive Thru Operations. Specifically this role is an ambassador, leader and critical component in ensuring that Chick-fil-A, South McCarran & 580 is successful in the following areas:
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Front/Back of House Operations
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Leadership and People Development of Front of House Team
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Vision and Service Model compliance throughout all areas of oversight.
General Responsibilities:
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Develop a restaurant culture of growth minded team members and leaders. A culture of product knowledge, stewardship, excitement and generosity. Incorporate this into training, ongoing development, communications and everyday culture.
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Maintain vision alignment with the Operator and the leadership team
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Ensure stewardship systems are taking place throughout the restaurant
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Develop leaders in such a way that they are operating as a motivated, high performance team that embodies the vision of the business.
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Support the Director Front of the House - Drive Thru Operations & Hospitality team during hiring process, completing resume screening, interviews and reference checks as necessary.
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Oversee speed of service and completion of goals.
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Create, lead and implement systems that will be the standard for all front counter & Drive Thru innovation and high performance teams throughout the restaurant.
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Be intentional in performing daily goal-setting and performance feedback to all Team Members and Leaders on all Chick-fil-A processes and procedures.
Skills:
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Strategic thinker, Goal-oriented, Tech-savvy
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Great communicator both in handling difficult situations and a diverse team.
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Mature, dependable and results-oriented
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Ability to work in a team environment
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Very detailed oriented & keenly observant
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Professional marketing or communications experience
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Maintains a number of business and professional community contacts
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Self-starter, creative and flexible
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Good business sense, achiever
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Strong project/time management skills
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Proven history of consistently performing at a high level
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Unquestionable integrity and represents Chick-fil-A well
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Passionate about building relationships with clients
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Servant spirit with strong sense of stewardship
Specific Experience:
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Required: High School Diploma or equivalent
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Required: Strong analytical and problem solving skills
Preferred qualifications:
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Bachelor's degree or above, preferably in a business or hospitality
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Experience as a leader food service operations
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Years of Experience: 2
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This person must be skilled in time management.
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This person must be self-directed and highly organized.
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This person must master all knowledge and skills of every position in the Restaurant.
Job Types: Full-time, Part-time
Salary: $18.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
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401(k)
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Dental insurance
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Flexible schedule
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Health insurance
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Paid time off
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Vision insurance
Restaurant type:
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Fast casual restaurant
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Quick service & fast food restaurant
Weekly day range:
License/Certification:
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Driver's License (Preferred)
Shift availability:
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Day Shift (Preferred)
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Night Shift (Preferred)
Work Location: In person
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: $18 - $20 / hour
Job Type: fulltime, parttime
Education: No education required
Work location: On-site
