Job Overview
We are seeking a dynamic and compassionate Crisis Co-Responder Specialist to join our dedicated mental health and behavioral support team. In this vital role, you will be on the front lines of crisis intervention, providing immediate response and stabilization for individuals experiencing acute mental health or behavioral emergencies. Your expertise will help de-escalate high-risk situations, assess patient needs, and connect individuals with appropriate care pathways. This position offers an exciting opportunity to make a meaningful impact in the lives of vulnerable populations while working within a collaborative, fast-paced environment committed to excellence in patient-centered care.
Duties
- Respond promptly to crisis calls and emergency situations, providing immediate de-escalation and behavioral intervention using proven techniques such as crisis management and de-escalation strategies.
- Conduct thorough patient assessments utilizing clinical documentation standards, DSM-5 criteria, and medical terminology to determine acuity levels and appropriate interventions.
- Deliver individual and group counseling sessions focusing on trauma, grief, substance use disorders, co-occurring disorders, PTSD, autism spectrum disorder, and other mental health conditions.
- Collaborate with multidisciplinary teams including social workers, healthcare providers, law enforcement, and community agencies to coordinate comprehensive care plans.
- Collect detailed data for clinical documentation, medical records management, electronic health records (EHR), CPT coding, ICD coding (ICD-9/10), and ensure compliance with HIPAA regulations.
- Engage in case management activities such as patient care planning, follow-up support, resource linkage, and high-risk population support to promote recovery and stability.
- Participate in ongoing research initiatives and continuous training to stay current on best practices in behavioral health, crisis intervention techniques, applied behavior analysis, and behavioral management.
Requirements
- Bachelor’s degree or higher in social work, psychology, counseling or related field; clinical experience preferred.
- Proven experience working with children, families, or individuals with developmental disabilities or autism spectrum disorder.
- Strong background in crisis intervention techniques including de-escalation methods and clinical crisis assessment.
- Familiarity with medical terminology, psychiatric patient care standards, mental health counseling modalities such as cognitive behavioral therapy (CBT), motivational interviewing, grief counseling, and addiction counseling.
- Knowledge of electronic health records (EHR) systems and adherence to clinical documentation standards including CPT coding and ICD coding (ICD-9/10).
- Ability to work effectively with high-risk populations experiencing trauma or co-occurring disorders such as substance use disorders or PTSD.
- Excellent communication skills for intake assessments, patient evaluation, group facilitation, and interdisciplinary collaboration.
- Commitment to confidentiality and compliance with HIPAA regulations; experience with medical records management is a plus.
Join us in delivering compassionate crisis response that transforms lives! We are dedicated to fostering a supportive environment where your skills can thrive while making a tangible difference in our community’s mental health landscape. All positions are paid roles committed to providing impactful services within a professional setting focused on safety and recovery.
Pay: Up to $54,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
