Position Title: CDL Driver – Passenger Endorsement
Department: Transportation / Shuttle Services / Valet & Guest Services
Reports To: Operations Manager / Transportation Supervisor
Employment Type: Full-Time or Part-Time
The CDL Passenger Endorsement Driver is responsible for safely transporting passengers using company-owned or client-owned vehicles such as shuttle buses, vans, or transit vehicles. This role emphasizes exceptional customer service, strict adherence to safety regulations, and professional representation of the company at all times.
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Operate passenger vehicles in accordance with federal, state, and local regulations.
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Conduct pre-trip and post-trip inspections and document findings.
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Safely load, unload, and secure passengers, including individuals with disabilities or mobility needs.
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Maintain compliance with DOT regulations, including hours-of-service and logbooks (electronic or manual).
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Follow all safety protocols, traffic laws, and company driving standards.
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Report mechanical issues, accidents, or unsafe conditions immediately.
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Provide courteous, professional, and friendly service to all passengers.
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Assist passengers with luggage, directions, and general inquiries.
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Maintain a clean, comfortable, and orderly vehicle environment.
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Communicate clearly about routes, schedules, and safety instructions.
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Adhere to assigned routes, schedules, and dispatch instructions.
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Complete required paperwork such as trip sheets, incident reports, and mileage logs.
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Coordinate with dispatch, supervisors, and other team members for route adjustments or special requests.
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Support company or property events requiring transport services as needed.
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Valid CDL (Class A, B, or C depending on fleet) with a Passenger Endorsement (P).
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Clean driving record and ability to pass background and motor vehicle checks.
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Ability to pass DOT physical and drug/alcohol testing requirements.
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Strong communication and customer service skills.
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Ability to sit for extended periods and assist passengers when necessary.
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Previous experience transporting passengers (shuttle, transit, hospitality, airport, or charter services).
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Experience working in hospitality, valet, customer service, or property services environments.
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Knowledge of basic vehicle maintenance.
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May require early morning, evening, weekend, or holiday shifts.
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Work involves outdoor exposure, varied weather conditions, and interaction with guests and staff.
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Uniform may be required.
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Ability to lift luggage or equipment up to 50 lbs.
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Ability to assist passengers on and off the vehicle.
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Ability to walk, stand, and bend as needed.
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Hourly rate on experience and vehicle class. ($19-$20)
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Eligible for overtime depending on schedule.
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Benefits may include health insurance, paid time off, and employee referral bonuses (customizable).
