Program Manager

RIVA Solutions Inc. -
Reston, VA

Quick Apply

Job Details

Full-time
$140,000 a year

Benefits

Wellness program
Health savings account
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Flexible schedule
Life insurance
Pet insurance

Qualifications

Roadmap creation (System development task)
Web accessibility
Drupal
Preparation of internal financial performance reports
Customer relationship building
IT transformation
Accessibility testing
Agile scheduling
IT budget management
Managing IT teams
Metrics Reporting
Client relationship development
Software quality assurance team management
Product backlog management
Issue tracking
Customer relationship management
Client management
Project resource management
Cross-functional collaboration
Managing business operations budgets
Cross-functional team management
Government healthcare agency experience
Staffing management
Project stakeholder communication
Cloud services
Cross-functional communication
Agile planning
Analytics
Stakeholder management
IT risk management

Full Job Description

Position: Program Manager

Location: Hybrid or Remote

Terms: Full Time

Clearance: U.S. Citizenship Preferred; Ability to Obtain Public Trust

Travel: 0–10%

RESULTS. INNOVATION. VALUES. ACCOUNTABILITY.

That’s RIVA.
We’re a mission-driven IT services company and systems integrator supporting digital transformation and modernization for Federal government agencies. Since 2009, we’ve partnered with our customers to solve complex challenges through smart, practical innovation to deliver real outcomes where they matter most. Our teams are made up of industry-leading experts who are passionate about doing great work and making a difference. We don’t just develop solutions—we support efforts that strengthen communities and serve the public good.

RIVA’s culture is built on four core values: Results, Innovation, Values, and Accountability (R.I.V.A.). They guide how we work, how we collaborate, and how we measure success. Our employee-first approach is rooted in trust, ownership, and meaningful work. By investing in our people and fostering a flexible, supportive environment, employees have the opportunity to grow their skills, contribute ideas, and make an impact from day one—all while supporting missions that matter.

Position Overview

RIVA Solutions is seeking a Program Manager to oversee delivery and operational management for Federal web services and information resources support. The ideal candidate will manage cross-functional teams, contract performance, stakeholder relationships, financial reporting, risk management, quality assurance, and strategic modernization initiatives. This role is responsible for ensuring high-quality service delivery, customer satisfaction, and compliance with Federal standards while supporting the Federal client’s mission to disseminate healthcare research evidence through modern digital services.

Core Responsibilities

Provide overall program leadership, staffing oversight, delivery accountability, and day-to-day management for Federal web services and information resources support task areas.

Manage work assignments to address fluctuating workloads, stakeholder priorities, release schedules, modernization initiatives, and operational support needs.

Serve as the primary client interface with the Contracting Officer Representative, Task Order Officer, Government stakeholders, and partner contractors.

Facilitate status meetings, sprint and release reviews, milestone demonstrations, leadership briefings, and stakeholder coordination sessions.

Prepare monthly reports covering activities, deliverables, budgets, financial status, workloads, risks, issues, staffing, accomplishments, and planned work.

Ensure effective collaboration among contractor staff, Government personnel, Federal client program offices, Federal client IT, Federal IT operations stakeholders, hosting vendors, and partner contractors.

Identify schedule, cost, quality, staffing, security, accessibility, and technical risks; recommend mitigation strategies and escalate issues as needed.

Oversee Agile/Scrum and Kanban delivery practices, backlog management, sprint planning, retrospectives, and continuous improvement activities.

Manage quality assurance, accessibility compliance, content quality, performance metrics, deliverable reviews, and corrective action planning.

Support contract compliance, staffing plans, onboarding, transitions, knowledge transfer, SOP development, resource forecasting, and performance management.

Coordinate strategic roadmap planning for Drupal/WCMS modernization, website consolidation, AI/search initiatives, data visualization, accessibility, and IR service improvements.

Minimum Qualifications

Demonstrated experience managing Federal IT, web services, digital communications, information resources, or public health-related programs.

Experience managing multi-disciplinary teams including project managers, developers, UX/content strategists, web administrators, QA testers, accessibility specialists, librarians/IR staff, analysts, and infrastructure resources.

Strong knowledge of PMBOK-aligned project management, Agile/Scrum or Kanban delivery, risk management, communications management, quality management, and financial reporting.

Experience preparing and presenting status reports, budget reports, staffing plans, roadmaps, risk registers, issue logs, and executive briefings.

Ability to maintain strong client relationships, manage competing priorities, communicate effectively, and resolve issues across diverse stakeholder groups.

Familiarity with Section 508, Federal web standards, Drupal/WCMS, cloud/web operations, data visualization, search, analytics, and digital modernization concepts.

Preferred Qualifications

PMP, Certified ScrumMaster (CSM), SAFe, ITIL, or similar program/project management certification.

Experience supporting Federal, Federal client, public health, healthcare quality, research dissemination, or scientific communications programs.

Experience managing contracts with multiple task orders, subcontractors, cross-functional teams, budget tracking, and PMO governance.

Experience with Jira, Confluence, Agile dashboards, CMMI/ISO quality processes, DevSecOps, ATO/security coordination, and customer experience metrics.

Salary

$140K

RIVA Benefits

Paid Time Off / Sick Leave

Health, Dental, and Vision Coverage

Life Insurance

401(k) Retirement Plan with Company Match

HSA/FSA Spending Accounts

Long- and Short-Term Disability

Pet Insurance

Wellness Program Initiatives

RIVA Flex (Flexible Hours and Hybrid Support, where applicable)

Additional Workplace Benefits

Equal Opportunity Statement

RIVA Solutions is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy and related conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any protected class.

If you need a reasonable accommodation to search for a job opening or to submit an online application, please email [email protected]. Only messages left for this purpose will be returned.

Quick Apply

Job Seeker Tools

Employer Tools

Browse

Stay Connected